Food & Beverage Supervisor

Description

Job Summary

The F&B Supervisor facilitates a superior dining experience for Ansley Golf Club members and their guests. The F&B Supervisor assists in organizing, directing, training, and coordinating Service Staff activities. The F&B Supervisor assembles, serves, and delivers food and beverage items using appropriate safety and sanitation methods, while adhering to the highest standards of professional etiquette. The F&B Supervisor continually seeks for opportunities to exemplify the Ansley Values: Collaborative, Gracious, Trustworthy, Passionate.

Job Tasks (Duties)

• Supports the Dining Room Manager by functioning as a daily shift supervisor and keeps Senior Leadership informed of teammate accomplishments and infractions via written communication
• Supports the Food & Beverage Leadership by communicating trends, inventory needs, and making recommendations according to feedback
• Oversees and leads team to ensure the smooth and efficient operation of F&B department ensuring that the team adheres to company policies
• Takes a proactive approach in achieving departmental goals: revenue, payroll, promotional, and others as assigned by Director of Food & Beverage
• Performs walkthrough prior-to, upon close of, and throughout meal service times to ensure that all dining areas are cleaned and member-ready.
• Ensures scheduled staff is present, knowledgeable in that day’s duties, and is performing their duties in accordance with established standards
• Ensures the correct setup, breakdown and reset of dining outlet and food & drink service areas
• Monitors and supervises staff by maintaining a visible floor presence to ensure the Ansley Experience is consistently delivered
• Ensures service areas are stocked and maintained with all supplies needed for shift.
• Greets members and their guests in a warm and friendly manner.
• Memorizes daily Food and Beverage specials.
• Informs members and staff of specials and is knowledgeable about menu and wine list.
• Ensures food is properly delivered and tables are cleared of any nonessential items.
• Consistently maintains and expands food and beverage knowledge specifically as related to the Club Menus and Offerings.
• Checks out servers at the end of their shift ensuring all closing side work is complete, settlement reports are in order, and data is accurately entered into End-of-Day report.
• Constantly seeks opportunities to support team members by assisting with the training and development of both new and existing employees.
• Assists co-workers with Member Service and “leads by example.”. Serving our Members is a “section-less” job.
• Ensures equipment/service area is cleaned as indicated by side work sheet at beginning and end of shift and informs Senior Leadership of necessary repairs as they occur.
• Always maintains the highest standard of cleanliness and neatness in the dining areas.
• Adheres to and enforces uniform standards while on property.
• Assists in monthly inventory.
• Assists in ancillary outlets with responsibilities specific to the area based on business needs, Banquets, Training & Development, A La Carte, Beverage, Men’s Grille, Reception
• Completes other duties as assigned.

Requirements

Qualifications

• High School diploma or GED required.
• Current pursuit of a degree in Hospitality Management or a related field is preferred.
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness, strong communication skills, and work with a minimum of supervision
• Must present a neat and professional appearance
• Alcohol awareness certification a plus
• Work requires interactions with members, public, and co-workers
• Must be flexible to work shifts: days, evenings, weekends, holidays. Shifts may vary based on business needs
• Strong customer service orientation.

Physical Requirements

• Continuous standing and walking.
• Frequent lifting, bending, reaching and pulling.
• Occasional sitting; exposure to chemicals.
• Must be able to work in an outdoor environment.

Position Classification and Expected Hours of Work

This is a full-time position. The assigned hours for this position vary around 40-50 per week, and include working on holidays and weekends.