Retail Deposits Head SG

Responsibilities:

 

Strategy and Planning

• Define and execute the strategic roadmap for deposit products in alignment with business goals and customer needs.
• Formulate and monitor business targets of Deposits business, with participation of Sales Management. 
• Cross-Functional Collaboration: Partner with Marketing, Distribution, Risk, Operations, and Finance to drive go-to-market plans, product performance, and service delivery.

 

Product Development & Management

• Oversee the development, launch, and enhancement of deposit products with a focus on innovation, usability, and profitability.
• Develop deposits solutions tailored for each customer segment, to increase cross sell and engagement of customers.
• Market & Customer Insights: Leverage market research, customer data, and competitor analysis to identify product opportunities and gaps.
• Pricing & Profitability: Develop rate and fee structures to optimise NIM (Net Interest Margin), customer acquisition, and portfolio performance.
• Digital Integration: Work closely with the digital and technology teams to embed deposit products into seamless omnichannel customer journeys.
• Implement Deposits growth and retention strategies and marketing plans.

 

Business Performance and Management

• Guide product development, including system development.
• Overall Strategic oversight with responsibility of Profit & Loss and portfolio.
• Manage balance sheet/Asset-Liabilities matters. 
• Resolve business (business as usual and ad-hoc projects/initiatives) issues (including customer and operations related).
• Front-face external parties e.g., MAS, ABS, vendors, partners, competition etc. as tasked.

 

People Management

• Lead and mentor a team of product managers, analysts, and specialists to achieve strategic and operational goals.
• Maintain strong relationships will all internal and external stakeholders.
• Identify, train and coach 2nd liners, to build bench strength for the various businesses. 

 

Regulatory Compliance

• Ensure all products adhere to Monetary Authority of Singapore (MAS) regulations, internal risk policies, and AML/CFT requirements.
• Ensure compliance to regulations and internal policies (where applicable) by the product, associated processes and various stakeholders.
• Work with Risk Management on portfolio optimisation strategies. 
• Ensure business efficiency and effectiveness subject to market environment and constraints. 

 

Requirements:

 

Qualifications

• Degree in any discipline

 

Relevant Work Experience

• At least 10+ years of experience in similar role with supervisory experience in banking /financial industry

 

Technical/Functional Skills

• Formulate clear vision of business and appropriate strategies
• Integrate management goals and direction with vision of business and reality of environment
• Deep understanding of the Deposits and Consumer Banking environment
• Strong analytical skills, management skills and ability to negotiate outcomes

 

Personal Skills (Soft Competencies)

• Ability to multi-task and work effectively with internal and external stakeholders
• Ability to garner respect of stakeholders and build close relationships as well as understand issues on the ground
• Strong leadership skills and excellent interpersonal skills