Cluster Human Resources – Employee Relations Officer
Marriott International
Office
LONDON, United Kingdom
Full Time
We are looking for an ambitious, dedicated and people-oriented Cluster Human Resources - Employee Relations Officer to join our wonderful team in the Central London Cluster Marriott Hotels:
- London Marriott Hotel County Hall
- London Marriott Hotel Marble Arch
- London Marriott Hotel Kensington
- London Marriott Hotel Regents Park
- London Marriott Hotel Maida Vale
If you are a people's professional and looking to develop within an amazing brand, get in touch with us today!
Job Summary
The Cluster Human Resources Employee Relations Officer will provide a comprehensive, confidential Human Resources service to the Cluster to support achievement of business goals and strategies whilst developing and maintaining positive internal and external customer relationships with associates and managers. The role promotes a positive ER culture by ensuring that our team members are treated fairly and consistently, and in line with the company policies, values whilst minimising risks to the business. Our ideal candidate works in in collaboration with our Managers and Leaders across the business and be a trusted advisor by engaging and providing initial expert ER advice and practical support to key stakeholders. The Cluster Human Resources Employee Relations Officer reports directly to the Cluster Human Resources Manager and works closely with the leadership team across the Cluster, coaching on people processes and policy. Key Responsibilities- Act as the first point of contact for initial guidance on employee relations matters
- Provide effective case management of issues such as investigation and disciplinary action, performance management, grievances, absence management and facilitation of termination and exit processes for involuntary separations
- Develop strong and consultative relationships with managers and leaders as a trusted employee relations specialist to help identify employee relations issues, using experience and judgment to bring the issues to resolution
- Ensure HR and Employment Law knowledge is up to date and advice is given in line with law and best practice and provide guidance on HR policies, practices and procedures.
- Contribute to Human Resources Projects and other people-related initiatives across the Cluster
Highlighted Benefits
- Work alongside some amazing talent, award winning, experienced hospitality professionals
- Part of Marriott International, the largest hospitality brand in the world, meaning national and international promotion opportunities for our associates. The sky is your limit here!
- Discounted worldwide room nights, meals, and spa access!
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Cluster Human Resources – Employee Relations Officer
Office
LONDON, United Kingdom
Full Time
July 21, 2025