Assistant Manager, Funds & Institutional

Company Description

IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.

Job Description

In this role, you'll be based at Jersey's Gaspé House and will occasionally travel to client or other IQ-EQ Group office locations. As part of the Funds & Institutional department, you'll assist in managing a Client Administration Team, ensuring the highest standards of administration for a diverse client portfolio. 

What You'll Do –

• Take personal responsibility for a high-value Client Portfolio, overseeing administration and ensuring client satisfaction.
• Support the Manager and Senior Manager in achieving business KPIs, including revenue targets, billable utilisation rates, and effective cash management.
• Provide technical support to team members and contribute to process improvements for operational excellence.
• Develop and maintain strong relationships with clients and intermediaries to generate new business opportunities.
• Support risk management processes, ensuring adherence to company policies, procedures, and applicable regulations.
• Participate in client visits, new business take-on, and fee reviews to drive business growth and profitability.
• Identify and address training needs within the team, promoting a culture of continuous learning and development.
• Assist in recruitment and performance management of team members, including conducting 'Everyday Conversations'.
• Stay abreast of local and international regulatory requirements, supporting the business with impact and risk assessments.
• Actively contribute to cross-departmental initiatives and projects to enhance overall business performance.

Qualifications

What You'll Bring –

• ICSA or STEP Diploma qualified or other relevant professional qualification
• Minimum of 5 years' relevant industry experience
• Sound understanding of Fund Services Business laws, fiduciary duties, and industry best practices in fund and company administration
• Proficiency in relevant IT applications and good analytical skills
• Excellent attention to detail, communication, and relationship-building skills
• Ability to work collaboratively, manage workflow, and support team members
• Resilient and able to work under pressure, meeting tight deadlines
• Risk-aware with high levels of integrity and commercial acumen
• Knowledge of other jurisdictions' laws and taxation effects on fund structures (preferred)

Why Join Us?

• Hybrid flexibility - work from office 2 days a week.
• A supportive, team-driven environment with opportunities to grow.
• Benefits such as Pension scheme, life cover, income protection and many more.

If you're detailed oriented and thrive in a fast-paced setting, we'd love to hear from you!

At IQ-EQ, we thrive on expertise, collaboration, and innovation. This isn't just a job - it's an opportunity to be a part of something bigger.

Additional Information

At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices.