IT Support Specialist

Xcimer Energy leverages decades of research on Inertial Fusion Energy (IFE) combined with groundbreaking new laser architecture. Our mission is to deploy fusion power plants to meet global decarbonization goals as fast as possible. Xcimer has assembled a team of leaders in tough tech, fusion science, and manufacturing with a track record of rapid execution. Supported by leading investors, Xcimer is uniquely positioned to deliver limitless, clean, fusion power to combat climate change. Join us in powering a better world with inertial fusion! 
As an IT Support Specialist, you will apply your skills to develop and maintain critical IT systems while increasing our operational efficiency. We are looking for our administrators to apply their technical expertise, problem solving skills, and dedication to quality to positively impact the future of energy!  

Responsibilities

• Provide IT Help Desk support and be an IT resourcefor all employees at Xcimer 
• Serve as the point of contact and administrator for Microsoft 365, Azure, and related services 
• Setup, configure and maintainmachines and workspaces for employees  
• Monitor and maintain the company network and internal services 
• Define and document company IT policies 
• Enforce security policies andcollaborate on their development and implementation 
• Develop training documentation and material to communicate IT policies and onboard new hires 
• Manage licensed software and administer company license servers 
• Create/manage user accounts and enforce access control policy 
• Maintain robust backup and archival systems to ensure data integrity and recovery 
• Work closely with software and hardware engineering teams to ensure smooth operations 
• Assist with the purchasing of software and equipment 

Qualifications

• 3+ years of experience as an IT systems administrator  
• Experience with help desk support  
• Experience administrating hybrid environments with both Windows and Mac OS systems 
• Experience as an IT administrator for Microsoft Entra and 365 or equivalent technology 
• Experience managing Microsoft Exchange, Teams, OneDrive and Intune environments 
• Working knowledge of best practices in IT administration and system security 
• Excellent technical and interpersonal communication   
• Comfortable in a fast-paced, dynamic, and ambiguous environment  
• A positive attitude, with a customer service-oriented approach and a passion for working with people  
• Ability to earn trust, influence others, and maintain positive and professional relationships  
• Must be a U.S. citizen or national, U.S. permanent resident (current Green Card holder), or lawfully admitted into the U.S. as a refugee of granted asylum  

Desired

• Associate’s degree in information technology, information systems, or related fields 
• Experience developing integrations via webhook or REST API  
• Familiar with Agile project management software and processes (Atlassian suite, Trello, etc.) 
• Experience with on-premises server and database management 
• Experience with CI/CD processes and Git version control 
• Ability to set up automated workflows as scheduled scripts or batch jobs 
• Previous experience with NIST 800-171 or other security focused standard 

Equal Employment OpportunityXcimer Energy is proud to be an Equal Opportunity/Affirmative Action Employer and is committed to attracting, retaining, and developing a highly qualified, diverse, and dedicated work force. Xcimer Energy hires and promotes people on the basis of their qualifications, performance, and abilities. We support the establishment and maintenance of a workplace that fosters trust, equality, and teamwork, in which all employees recognize and appreciate the diversity of individual team members. We provide all qualified applicants for employment and employees with equal opportunities for hire, promotion, and other terms and conditions of employment, regardless of their race, color, religion, gender, sexual orientation, gender identity, national origin/ethnicity, age, physical or mental disability, genetic factors, military/veteran status, or any other status or characteristic protected by federal, state, and/or local law. Xcimer Energy will consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state, and local laws. For more information on “EEO Is the Law,” please see here and here. BenefitsBenefits Employee Benefits include: Medical, dental, vision, basic and supplemental life insurance, paid parental leave (must be employed at time of birth or adoption), short and long-term disability, 401(k) with a company match of up to 6%. Paid Time Off: 15 days per year based on weekly scheduled hours, 10 paid sick leave, and 13 company-paid holidays for all regular employees (including part-time), fixed-term, and interns. Equity will be granted to eligible employees. Equity is designed to allow employees to share in company results and success.