Global HR Content Editor

Job Description:

We Dream. We Do. We Deliver.
At Merkle, a dentsu company, we power the experience economy. Whether we’re building the next great app, running CRM at scale for global brands, delivering technology architectures that support millions of users, or providing world-class data, identity, and insights solutions, it’s all in the name of crafting experiences that set brands apart from the competition. Backed by dentsu's legacy of innovation and creativity originating in Japan, we’ve spent over 35 years helping brands build loyalty, drive growth, and connect meaningfully with their audiences. 

We’ve been named a global “Leader” by top industry analyst firms in categories as wide-ranging as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management.

Why choose Merkle?
Innovation at Our Core: As part of dentsu’s global network, Merkle pushes the boundaries of customer experience, integrating creativity, technology, and data to drive real-world impact. For over 35 years, we’ve been innovating to meet the changing needs of our clients.

Global Reach with Local Expertise: With over 16,000 employees across 30+ countries, and part of a 70,000 employees network at dentsu, Merkle blends global insights with a deep understanding of local markets to deliver personalized, effective solutions.

Collaborative Culture: At Merkle, your ideas and contributions truly matter. You’ll join a team that fosters innovation, collaboration, and creative problem-solving. Together, we work on impactful international projects, making meaningful connections every step of the way.

We are seeking a talented HR Content Editor to join our team on a fixed term basis. The ideal candidate will be passionate about Human Resources, possess exceptional writing skills, and have a creative flair for producing engaging content. As an HR Content Editor, you will play a key role in high impact project supporting the migration of HR content to our new global employee hub in preparation for the launch of our HR ChatBot. 

You will be responsible for developing, editing, and optimising content that informs, educates, and engages our people across markets. Working as part of the Global Change Team at dentsu, you'll support local HR teams in aligning and refreshing their content as part of a unified, user-focused experience.

As this is a brand-new role, it is an exciting time to join to help shape the future of HR Content as part of the Change Team at dentsu.

Key accountabilities

• Support the migration of HR content from regional and local sites into the new global employee hub, partnering with HR teams to review, rework, and upload policy documents and supporting materials.
• Guide regional and local teams on content standards, helping ensure consistency, clarity, and alignment with global best practices.
• Define and apply local content templates to create a unified, user-friendly experience across markets; enhancing the employee journey regardless of location.
• Provide guidance and creative input to regional and local teams on ways to elevate their knowledge and content assets both in Workday and in other content tools such as Unily.
• Optimize content for chatbot and search engines (Workday, Sharepoint, Unily) to maximize reach and engagement.
• Develop creative and engaging HR content across various channels, including but not limited to: Knowledge Articles, Emailers, How to Guides, Training, Videos, Communications etc).
• Write, edit, and proofread content to ensure clarity, consistency, and adherence to brand voice and style guidelines.
• Monitor and analyze the performance of HR content using analytics tools, and leverage insights to refine content strategies and tactics.
• Research industry trends, best practices, and relevant topics to ensure content is informative, up-to-date, and aligned with our HR objectives.
• Serve as a champion for change within the organization, inspiring and motivating employees to embrace new ideas and ways of working. Lead by example and foster a culture of innovation, adaptability, and continuous improvement.

Professional Skills:

• Basic experience of and understanding content creation tools and SEO.
• Great attention to detail and able to deliver high quality outputs.
• Strong communication, finding creative and reliable methods to convey content clearly and concisely. Written English should be at the highest level with other language skills an advantage.
• Creative thinker, willing to explore and gain new skills across a range of content creation methodologies.
• Understanding of user experience principles, ability to create content that is not just well-written, but easy to navigate and interact with.
• Digital literacy and platform familiarity, comfortable navigating platforms like SharePoint, Unily, and other content hubs.
• Good organizational skills, excellent time management and ability to multi-task among competing demands.
• Results driven, service oriented, able to self-manage with a high degree of autonomy and resilient under pressure.
• Enthusiastic team player, who will roll up sleeves and get stuck into even the most boring tasks!

Benefits include:

• 5 weeks of vacation 
• 2 Volunteering days to share the kindness of your heart with others
• Mental Health: Benefit from 3 extra wellness days on top of your vacation days and a Mental Health 
• First Aider and Employee Assisstance program to support your well-being.
• Flexible working hours and home office possibility
• Full access to Dentsu Academy, our global online learning platform
• Dog-friendly office
• Edenred meal vouchers and cafeteria points
• Team events: company parties, breakfasts, etc. 
• Snacks and drinks at the office
• Referral bonus program
• Laptop + equipment
• Corporate mobile subscription
• Flexible hybrid home office working conditions. 

Ready to join the team? Shape your unique career and reach your full potential. Apply now and join us in transforming the future together.

At dentsu, Diversity, Equity, and Inclusion (DEI) is central to our vision: "To be at the forefront of people-centered transformations that shape society."

We cherish the unique talents and perspectives of all individuals, welcoming applicants regardless of gender, gender identity, nationality, religion, ethnicity, cultural background, sexual orientation, age, physical or mental ability. By embracing diverse perspectives, we create meaningful change and sustainable growth for our people, clients, and society. Our hiring decisions are guided by qualifications and role-specific requirements, ensuring a workplace free from discrimination and harassment.

This position is opened as a full-time fixed-term contract, running until the end of 2025.

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Location:

Brno - Škrobárenská 3, Brno, 617 00

Brand:

Dentsu

Time Type:

Full time

Contract Type:

Fixed Term Contract (Fixed Term)