IT Business Analyst – Core Banking Team (Belgium)

Discover ING Hubs Romania

ING Hubs Romania offers 130 services in software development, data management, non-financial risk & compliance, audit, and retail operations to 24 ING units worldwide, with the help of 𝐨𝐯𝐞𝐫 𝟐𝟎𝟎𝟎 𝐡𝐢𝐠𝐡-𝐩𝐞𝐫𝐟𝐨𝐫𝐦𝐢𝐧𝐠 𝐞𝐧𝐠𝐢𝐧𝐞𝐞𝐫𝐬, 𝐫𝐢𝐬𝐤, 𝐚𝐧𝐝 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 𝐩𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥𝐬.

We started out in 2015 as ING’s software development hub, then steadily expanded our range to include more services and competencies. Now we provide borderless services with bank-wide capabilities and 𝐨𝐩𝐞𝐫𝐚𝐭𝐞 𝐟𝐫𝐨𝐦 𝐭𝐰𝐨 𝐥𝐨𝐜𝐚𝐭𝐢𝐨𝐧𝐬: 𝐁𝐮𝐜𝐡𝐚𝐫𝐞𝐬𝐭 𝐚𝐧𝐝 𝐂𝐥𝐮𝐣-𝐍𝐚𝐩𝐨𝐜𝐚.

𝐎𝐮𝐫 𝐭𝐞𝐜𝐡 𝐜𝐚𝐩𝐚𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬 𝐫𝐞𝐦𝐚𝐢𝐧 𝐭𝐡𝐞 𝐜𝐨𝐫𝐞 𝐨𝐟 𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬, with more than 1800 colleagues active in Data Management, Touchpoint Channels & Integration, Core Banking, and Global Products.

We enjoy a flexible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged.

For us, impact isn't a perk. It's the driver of our work. We are guided and rewarded by a shared desire to make the world a better place, one innovative solution at a time. Our colleagues make it their job to do impactful things and they love doing it in good company. Do you?

The Mission

The Core Banking domain is at the heart of banking, it contains the back-office fulfilment engine which performs the account management function for the core products of the customer (such as savings, current account, deposits, payments, and investment products). The Core Banking domain is responsible for the development, maintenance, and support of several countries in Europe such as Italy, Spain, Romania, Germany delivered as a set of global services.

As an IT Business Analyst within the Core Banking domain, you will be responsible for understanding business requirements, finding implementation options together with a developer, present the solution to the business and test it. You will collaborate with other senior engineers, architects and business analysts, being able to influence and steer design decisions within the application.

We are currently looking for a business analyst to contribute to a Core Banking implementation project in one of the countries in ING group. The Core Banking application is a standard one delivered by one of the major providers of Core Banking applications (FIS) and must be adapted and customized according to the local country’s requirements.

The ideal candidate has 5-7 years of experience in banking industry in system/business analysis area, plus the technical skills that will help him/her perform in this role.

Your day to day
Even if you’ll start your day from the comfort of your home or drink your morning coffee in our office’s garden, your day will be quite similar when comes to tasks. Here are your daily responsibilities:

• Collect, interpret and clarify requirements and refine the product backlog
• Understand and translate complex business needs / requirements into functional specifications. Collaborate with the project Architect for the defining technical solution. Create the standard analysis document that should contain the design of the functional and technical solution.
• Analyse processes and work with business owners and end users to ensure the system correctly models their latest process
• Make the necessary configuration of the system
• Manage quality assurance processes to ensure submitted development work meets requirements, considering also non-functional.
• Deliver training, documentation, and technical support for the developed products/solutions
• Collaborate with developers to adapt solutions to the existing environment 
• Create automated functional tests for user stories and SMOKE. Build and execute (automated) functional and integration tests and (automated) user acceptance and production tests
• Perform Production Support with a certain recurrency. This means solving incidents raised by colleagues from different departments of the banks, escalate them, when necessary, find root cause, document and take the necessary actions to avoid future recurrence.
• Actively participate in SCRUM ceremonies: Refinement, Planning, Daily, Retrospectives.

What you bring to the team

• Experience: The ideal candidate has minimum 5-7 years of experience in banking industry, plus the technical skills that will help him/her perform in this role

• Mandatory:

• Good knowledge of banking business processes/products (lending products knowledge mandatory)
• Experience with Core Banking solutions’ development/implementation
• Strong analytical capabilities, methodical thinking, and problem-solving skills
• Decision-making, conceptual thinking
• Experience with global products aligned to multiple stakeholders’ requirements
• Knowledge and best practices of security, audit, IT architecture
• Fluency in English it is a must

• Nice to have:
  • Experience with Core Banking solutions
  • SQL knowledge
  • Experience and knowledge of REST API or Event Streaming
  • Knowledge of Release Management process
  • Experience with Azure Devops or Gitlab are considered a plus
  • IT Landscape and software development lifecycle knowledge (experience of working with an Agile methodology would be an advantage)

• Foreign languages: English (advanced)
• Education: nice to have Bachelor’s Degree (or higher) in an IT related field

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