Receptionist

Management Level

H

We are Lenvi and we are passionately committed to becoming the go-to credit and analytics platform in our chosen markets, we will achieve this through unwavering focus on our people, product, and clients.

We service a range of clients in the UK, Europe and the United States providing lending platforms and analytics capabilities to both commercial and consumer-focused businesses across a range of asset classes including invoice discounting, retail finance, unsecured lending, SME funding and mortgages.

Our Values Statement

We epitomize the values of being bold, insightful, energetic, and curious. Embracing calculated risks, thinking deeply, bringing enthusiasm, and constantly seeking knowledge. These values fuel our innovative spirit, drive our growth, and enable us to make a positive impact on our stakeholders.

The Role

This role supports and contributes to Lenvi's Office Management team by serving as the first point of contact for visitors and calls. It involves managing front desk operations, including greeting guests, directing enquiries, and maintaining a professional, welcoming environment. The role also provides administrative support such as scheduling appointments, handling mail, and managing calendars.

 

What you will be doing: 

• General management of the telephone system, including the receipt of incoming calls, recording messages, and forwarding to the relevant department/employee in line with Company policy. 

• Welcoming visitors into the building, ensuring relevant signing in procedures are adhered to and visitor parking allocated/managed as required.  

• Booking travel arrangements for internal and external parties. 

• Processing of both incoming and outgoing post. 

• Managing courier facilities, collection and deliveries. 

• The management of internal meeting rooms including the administration of the meeting room Outlook system and ensuring meeting rooms and office areas are well presented at all times. 

• Arrangement of refreshments and lunches for meetings as required. 

• General management of office facilities. 

• Maintenance of general office, staff welfare and stationery supplies.  

• Assisting with the arrangements for Lenvi’s social events. 

• Co-ordination of internal charity work and fundraising events in line with current patrons. 

• Company-wide communications not limited to; upcoming events and car parking. 

• General office administration tasks as required including but not limited to: 

• Onboarding and offboarding staff in line with Company Policy 

• Managing requests from Project Managers, Developers, Designers etc.  

• Ensuring smooth operation of facilities and equipment 

• Management of staff volunteering days 

 

What we are looking for from you

• Well-spoken and articulate with the ability to interact with people at all levels. 

• Detail orientated with the ability to work methodically. 

• Able to prioritise workload effectively. 

• Able to work well in a target driven environment. 

• Self-motivated and able to work from initiative where necessary. 

• Professional and presentable.  

• Experience of working in a customer-focused role.  

• Computer literate with knowledge of Microsoft Office products e.g. Word and Outlook. 

What you will get in return

• 28 days + 8 bank holidays. Option to buy more days through salary sacrifice.
• A cash payment annually towards flexible benefits, e.g., dental insurance, gym membership, the above extra holiday etc.
• x4 Life Assurance.
• Company sick pay (2 months full pay, 2 months half, following probation).
• Matched pension scheme (e.g., you pay in 6%, EQ pay in 6%), up to 10% each side (20% in total).
• Discounts with major retailers (EQ Wins).
• Maternity or adoption leave of 3 months full pay, with return-to-work bonus / 2 weeks paid paternity leave.

Our Diversity Statement

At Lenvi we encourage individuals from all walks of life, without exception, to join our team. We know diversity fuels innovation and creativity, so we welcome applications from anyone, with any background.

Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks.

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks.