We’re looking for motivated, engaged people to help make everyone’s journeys better.

About the Role

The Global Process Owner position plays a pivotal role in overseeing and optimizing the global development and implementation of the global Operational Excellence program of the group. This position is responsible for managing project planning and actively contributing to the continuous improvement of programs, with a focus on core processes, training initiatives, performance tracking, audit support, and data analytics. This role will be assigned to a specific operational area, i.e. assembly, intra-logistics, lean manufacturing, etc. with the aim to develop, test, and implement all relevant operational standards to ensure alignment with organizational objectives.

We are hiring for three positions across the following focus areas:

Lean Production & Lean Management
Assembly & Manufacturing
Internal Supply Chain & Logistics

Job Location

This is a hybrid role. Candidates may be based in any country where gategroup has an operational presence.

Application requirement

Applications must be submitted in English

Main Duties and Responsibilities

Develop and implement operational standards including process definitions, SOPs, performance tracking tools, and common reporting templates.
Lead the development, testing, and deployment of new and updated standards, coordinating pilot programs with regional and local teams.
Drive key projects across all phases, from planning to execution, ensuring alignment with global operations objectives.
Collaborate with cross-functional teams on global operations content, training programs, and communication strategies.
Facilitate project kick-offs, reviews, and kaizen workshops to promote continuous improvement and embed process excellence.
Support IT-related enhancements for operational efficiency, including solutions like OPRS and GPS fleet tools.

Core competencies and requirements

Education

Bachelor degree in business economics, business science, engineering or related fields
Lean manufacturing certification/knowledge is required

Work Experience

5+ years in operational leadership position with progressing roles with international experience
Previous experience in leadership of continuous improvement programs
Lean manufacturing/6-Sigma deployment experience
Experience in implementation automation, assembly processes
Project management experience

Technical / Language Skills

Strong computer literacy and good knowledge of Microsoft Office including Word, Excel, PowerPoint
Power BI experience is a plus
CAD system experience is a plus
Excellent command of English

Location: This position may be based at any gategroup location worldwide

Travel requirements: appx. 40%

Application Deadline: 16 August 2025

Application requirement: applications must be submitted in English

If you want to be part of a team that helps make travel and culinary memories, join us!