Job Description:

Account Manager

About Our Organization:

Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world's largest news-gathering operations globally. It is home to leading publications and products including the flagship Wall Street Journal, America's largest newspaper by paid circulation; Barron's, MarketWatch, Mansion Global, Financial News, Investor's Business Daily, Factiva, Dow Jones Risk & Compliance, Dow Jones Newswires, OPIS and Chemical Market Analytics. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV).

About the Team:

Our Business Intelligence Team provides services, solutions and support to a wide range of customers including financial institutions, corporations, universities, government agencies, executives and business professionals.

About the Role:

This role is pivotal in selling and retaining business across diverse markets, including Financial, Corporates, Government, and Academic sectors, with a focus on Risk & Compliance, Factiva and Newswires functions and solutions.

You Will:

Generate new revenue streams through sales of products and services tailored to our prospects’ business needs.
Retain Dow Jones contract revenue and ensure our products and services meet customers' business needs.
Maintain high levels of customer satisfaction through regular communication and building strong relationships.
Develop and execute a plan for managing account renewals, ensuring timely communication and fulfilment of contractual obligations.
Oversee all aspects of account management, including understanding client businesses, resolving issues promptly, and keeping abreast of competitor solutions.
Identify opportunities for increasing revenue within accounts through up-selling and cross-selling initiatives.
Manage sales forecasts and pipelines to ensure clear reporting of renewals, sales opportunities, and associated revenue and timelines.

You Have:

Native level Mandarin and business level English communication skills
5+ years of proven experience in account management and internal/external relationship management
Strong initiative and self-motivation, with the ability to thrive both independently and in a team environment.
Exceptional relationship-building, negotiation, and closing skills.
Proven success in selling business news and information to corporate or financial clients would be beneficial.
Understanding of internet and intranet applications, emerging web technologies, and industry trends.
Strong business acumen to identify potential opportunities and effectively communicate the benefits of Dow Jones products with customers and prospects.
Knowledge of the Risk & Compliance markets would be an advantage.

APAC Benefits:

Hybrid Work Environment
Comprehensive Insurance & Retirement plans
Paid Time Off and Leave
Generous Parental Leave Benefits
Education Benefits
Family Care Benefits
Career Growth Programs
Access to Dow Jones Products
Employee Referral Program
Employee Well-being Support & Fitness Programs

We are committed to creating an inclusive and supportive work environment that values diversity and empowers everyone to achieve their full potential. Join us and be part of a team that makes a difference.

Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at talentresourceteam@dowjones.com. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

Business Area:

Dow Jones - Business Intelligence

Job Category:

Sales

Union Status:

Non-Union role