Receptionist

At Fello, we champion the rights of people with disabilities and invest in what matters most: real opportunities, strong relationships, and inclusive, equitable communities. We partner with people with disabilities to provide support services, develop inclusive housing, and create spaces where people feel genuinely connected—not just accommodated. 

The Receptionist is the first impression for all visitors and ensures visitor management and security measures are followed. The Receptionist's primary focus will be greeting guests and answering Fello’s main phone line when assigned, with a focus on outstanding customer service. The Receptionist will support the Office Coordinator/Manager with other office tasks and may be assigned administrative support tasks. 

The ideal candidate is friendly, organized, and detail-oriented with excellent verbal and written communication skills. They bring a professional attitude and appearance, and are able to manage front desk responsibilities while balancing administrative support tasks. Experience with multi-line phone systems, office equipment, and Microsoft Office is essential. This role requires someone who is customer service-focused, proactive, dependable, and capable of maintaining a welcoming and secure office environment. The ability to remain calm, flexible, and attentive in a busy reception area is key to success. 

This position requires prior experience as a receptionist, front office representative, or similar role. Must be fluent in English and possess strong customer service and organizational skills. Basic proficiency in Microsoft Office Suite is required. 

This position includes an award-winning total rewards (benefits) package and paid professional development opportunities. 

Fello is an equal opportunity employer which means we provides equal opportunity to all qualified candidates without regard to race, color, religion, ancestry, sex, gender, gender expression, national origin, age, marital status, military/veteran status, sexual orientation, gender identity, pregnancy, genetic information, disability, or any other characteristic protected by applicable law. To provide equal employment and advancement opportunities to all candidates, employment decisions at Fello will be based on merit, qualifications, and skills. Fello highly encourages all employees to become fully vaccinated against COVID-19 and other communicable diseases.