Client Service Leader - Captives

Company:

Marsh

Description:

Marsh is seeking candidates for our Client Service Leader position based in the US. This is a hybrid role that includes the requirement of working at least three days a week in the office.

Marsh Captive Solutions is transforming our workplace into a vibrant environment focused on transparency, empowerment, and professional growth. We prioritize open communication and structured leadership development, utilizing proprietary tools like our cutting edge AI and accounting systems to enhance collaboration, efficiency, and employee satisfaction. Join us in building a workplace that champions your well-being and career advancement.

We will count on you to:

• Lead a team of colleagues with a service focused mind set.

• Provide clients with strategic advice and innovative ideas for solving industry challenges.

• Perform oversight of financial statement preparation, audits, actuarial evaluations, and regulatory compliance.

• Coordinate timely and knowledgeable responses to inquiries and requests from clients, fostering strong relationships built on trust and open communication.

• Negotiate fees and conduct management agreement discussions, leveraging your expertise to create mutually beneficial outcomes.

• Partner with Captive Consulting and Brokers on strategic reviews, program design, and insurance renewals, ensuring our services are aligned with client objectives.

What you need to have:

• A minimum of 5 years of recent captive, finance, accounting, audit or insurance  experience

• Experience in leading teams

• Bachelor’s degree in Insurance, Accounting, or related field.

What makes you stand out:

• An internationally recognized professional accounting designation, such as a CPA, CA, ACCA or ACA.

• Prior captive management with knowledge of local regulations and procedures, with a commitment to continuous learning.

• The ability to provide training to Client Service Accountants and Client Service Managers, fostering a culture of empowerment and professional growth

• Familiarity with captive insurance policy structures with technical ability to discuss regulatory updates with clients

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.