Senior Manager, Business Operations- Security Oversight and Enablement

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

The Information Security Oversight & Enablement Team is seeking a dynamic and strategic Senior Manager to lead our Business Operations function. This role oversees Project Management, Budget, Procurement, Vendor Management, and Security Support Services, and is essential to the operational strength and growth of the InfoSec organization.

You are a collaborative leader who thrives on developing people, building inclusive and high-performing teams, and driving clear outcomes. You bring empathy, strategic insight, and a love for complex operational challenges. You’re energized by cross-functional work, curious about better ways of doing things, and passionate about fostering a culture of innovation, accountability, and continuous improvement.

Job Responsibilities and Tasks:

Strategic & Operational Leadership

Provide vision and direction for Business Operations across InfoSec, ensuring alignment with broader organizational strategy.

Identify and execute opportunities for operational optimization, automation, and innovation.

Lead goal-setting and strategic planning for team functions, in collaboration with InfoSec and cross-functional stakeholders.

Serve as a connective leader across InfoSec teams to ensure progress against evolving departmental goals.

Team Development & Culture Building

Create and maintain a culture rooted in trust, transparency, collaboration, and results.

Hire, onboard, mentor, and develop a high-performing, diverse team.

Promote continuous learning, growth opportunities, and shared ownership of outcomes.

Encourage healthy dialogue, inclusivity, and cross-functional partnership.

Oversight & Execution

Provide direct oversight and accountability for team execution across project management, budget, procurement, and vendor operations.

Empower team members to take ownership of their domains and deliver strong, measurable results.

Maintain clear communication channels—including team meetings, 1:1s, and written updates—to ensure shared understanding and momentum.

Skills and Qualifications:

• 8+ years managing operational teams, with at least some experience concurrently managing multiple teams.

• Proven experience in a corporate management role, with a track record of leading successful teams and projects.

• Exceptional leadership and decision-making abilities, including the development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.

• Strong analytical skills with the ability to interpret data and make informed decisions.

• Proficiency in financial planning and budget management.

• Excellent communication and interpersonal skills, with the ability to build relationships across all levels of an organization.

• Ability to influence and guide team projects.

• Solid understanding of business operations, project management methodologies, and industry trends.

• Proficiency in Microsoft Office Suite, CRM systems, and project management tools.

• A bachelor’s degree in business administration, management, or a related field is required; an MBA is preferred.

About athenahealth

Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our company culture: Our talented  employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

What we can do for you:

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative  workspaces  — some offices even welcome dogs.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued. 

Learn more about our culture and benefits here: athenahealth.com/careers  

https://www.athenahealth.com/careers/equal-opportunity