Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

Razer.com is looking for a strategic, hands-on leader to helm the Razer.com eCommerce platform. This role is responsible for overseeing the global infrastructure and capabilities of our Direct-to-Consumer (D2C) platform. The ideal candidate will lead a high-performing platform team and work cross-functionally to deliver a premium digital shopping experience and drive hypergrowth for Razer.com. This is a unique opportunity to shape the future of one of the world’s leading gaming and lifestyle brands.

Key Responsibilities

Platform Ownership & Strategy

Lead the global Razer.com platform team, defining and executing the platform strategy and roadmap aligned with Razer's D2C goals.
Drive the end-to-end infrastructure supporting eCommerce and CRM, ensuring seamless, high-quality customer experiences.
Develop the quarterly platform capability plan-of-record and conduct regular reviews with senior stakeholders.

Business Acceleration & Innovation

Drive and deliver strategic initiatives such as new business models, product launches, customer acquisition campaigns, and market expansion efforts.
Evaluate, prioritize, and translate business requirements into scalable, impactful digital capabilities.

Program Delivery & Governance

Plan and execute eCommerce projects, ensuring on-time delivery and adherence to budget.
Lead platform operations, manage escalations, and proactively mitigate risks.
Optimize time-to-market processes and implement cost-efficient improvements.

Stakeholder Management

Build and maintain strong partnerships across key internal stakeholders, including Division, Marketing, IT, Customer Advocacy, and Operations, to align on goals and deliver a seamless Direct-to-Consumer (D2C) experience.
Serve as a key liaison between technical, and operational teams to translate strategic business needs into actionable platform capabilities.
Facilitate ongoing alignment through structured reviews, feedback loops, and collaborative planning with cross-functional leaders.

Pre-Requisites :

Bachelor’s degree in a relevant discipline; MBA preferred.
10+ years of experience in eCommerce operations, platform strategy, or digital transformation, preferably within consumer-facing industries
At least 5 years of experience leading high-performance teams in fast-paced environments.
Proven expertise in program/project management methodologies, risk assessment, and cross-regional stakeholder engagement.
Hands-on experience with SAP Commerce Cloud (CCV2) or equivalent major commerce platforms (e.g., Salesforce Commerce Cloud, Adobe Commerce/Magento, Shopify Plus) including implementation, optimization, and roadmap development.
Strong business acumen, attention to detail, and comfort working in high-ambiguity settings.
Excellent communication skills with experience presenting to senior leadership and executives.
Self-driven and thrives under pressure.

Are you game?

Associate Director, eCommerce Platform

Razer