Collections Analyst with Portuguese Skills

Description -

Collections Analyst

Our Credit and Collections team is growing quality of impact! If you are passionate about new ideas and solutions – Join us to embark on a diverse and exciting career path in a dynamic, high-tech environment. Our teams are creative and friendly, providing a wide range of services at HP Inc.

What will your role be?

As a Collection Analyst you will be building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process and finding solutions on how to improve HP and customer interlock and accelerating cash-flow.

What will your day consist of?

You will lead communication with a key customer portfolio developing trusted relationship
You will be supported by high-tech tool to help prioritize key contacts with your customer portfolio and urgent actions
You will listen carefully to the customer challenges and identify solutions on how to drive payment behavior
You will facilitate challenging solutions by involving other HP teams in working with the customer
You will advise the Credit Analysts, Sales, Account Management teams on collection risks
You will lead and/or participate in business enhancement projects across geographies

Who are we looking for?

A strong collaborator with excellent Portuguese and English:
- excellent customer skills and incredible focus on trust and credibility to influence action
- ability to build relationship across teams and cultures
- a unique voice and a talent to challenge status quo processes

An independent result-oriented professional with
- Drive & a creative power to meet continuous challenges of the role
- Proven problem-solving skills

An excellent Collection analyst with
- Foundational understanding of collection and financial concepts
- Proven analytical skills coupled with willingness to continuously learn
- Solid computer literacy, curious to work with various technical tools to gain efficiencies
- Typically, 2-4 years of experience, preferably in collections / completed university degree with some experience in collection considered an advantage

How will we help your personal and professional development?

We don’t label you or your performance, we look to help you grow your unique potential
Trainings, workshops and access to more than 10,000 wisdom nuggets via our learning platform and programs on all key professional and leadership skills you can imagine
New disruptive technology introductions sessions

We love our work environment. We think you will too:

It’s a friendly atmosphere with supportive leaders to bring your creativity to max
Work-life balance support including flex-time arrangements and work from home opportunities
Corporate Social Responsibility initiatives to help you make an impact to communities at large

Your additional benefits package:

Medical services subscription
24 paid holidays
Lunch tickets
Other flexible benefits (Medical services for family, Dental Plan, Fitness Programs, Kindergarten)
Wellness program, Multisport card and free coffee, tea and fruits
Vendors discount program (Restaurants, cinema, clothing, and other)

Job -

Finance

Schedule -

Full time

Shift -

No shift premium (Romania)

Travel -

Relocation -

Equal Opportunity Employer (EEO) -

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement