Business Analyst

Description

Papaya Global is a rapidly growing, award-winning B2B tech unicorn with an ambitious mission to revolutionize the payroll & payments industry. With over $400M raised from multiple tier-one investors, our innovative technology provides a comprehensive solution for managing global workforces, encompassing everything from hiring and onboarding to managing and paying employees in over 160 countries.

We’re looking to hire a Data Analyst to join the team.

The analyst will be responsible for generating insights to support smarter, data-driven decisions across operations.

Key Responsibilities:

• Analyze end-to-end operational cycles
• Monitor and report on SLAs, KPIs, team workloads, and escalations
• Identify root causes for failures and delays (RCA)
• Surface trends and inefficiencies to support process improvements
• Work closely with operations leaders to turn data into action

Requirements

• Proven analytical skills and strong command of Excelת SQL and BI tools
• Ability to work with large data sets and extract clear, actionable insights
• Strong attention to detail and problem-solving mindset
• Experience in operations, business analysis, or a similar role – an advantage

Nice to have

None