General information

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Name Supervisor Site / Location Tuggerah Facility Ref # 12372830 Entity Star Track Express PL Opening Date 21-Jul-2025 Suburb Tuggerah State New South Wales Work Type Permanent Full Time

Description & Requirements

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Help us deliver a better tomorrow
Australia Post is delivering for all Australians. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. 

About the opportunity 

At StarTrack, our Network Operations team in Tuggerah is the beating heart of freight movement in NSW. As a Supervisor, you’ll lead a team in Tuggerah, ensuring operations run smoothly, safely, and on time. This is a fast-paced, high-impact leadership role that plays a crucial part in how we deliver to customers—on time, every time. If you’re ready to lead from the front and inspire a culture of safety, performance, and customer commitment, this is the role for you. 

What you’ll deliver with us 

As Supervisor, reporting to the Duty Manager, you’ll oversee day-to-day freight handling operations within our Tuggerah facility. You’ll ensure KPIs are met, safety is never compromised, and your team has the guidance and support they need to thrive. Success in this role means delivering consistent, cost-effective service while empowering your people to do their best work. .

You’ll also 

Lead, coach, and motivate Team Leaders, Freight Handlers and Drivers
Ensure the safe and timely unloading of freight to meet Fleet schedules.
Manage daily rosters and workloads to balance cost and productivity targets.
Monitor compliance with Chain of Responsibility (CoR) and scanning requirements.
Work cross-functionally with Fleet, Facility and Linehaul teams to improve efficiency.

About you 

You’re a confident, safety-first leader who thrives in a fast-paced, operational environment. You’re proactive, resilient, and passionate about helping your team succeed. You lead by example, foster a strong team culture, and have a sharp eye for process improvements and compliance.

You’ll also need 

Demonstrated team leadership experience in a unionised or fast-paced environment.
Strong understanding of CoR, safety legislation, and operational compliance.
Experience managing rosters, performance metrics, and service level expectations.
Proficiency in analysing operational data to drive improvements.
Work the hours from 6:00am - 2:00pm (Monday to Friday)

How we’ll deliver for you

Career development in one of Australia’s most trusted brands.
Leadership role with impact and visibility across the NSW operations network.
A workplace that prioritises safety, inclusivity, and growth.

We’re delivering together

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees.

We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace. If you have any questions about accessibility, please contact our Diversity & Inclusion team on inclusivecareers@auspost.com.au.

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