Desktop Support Engineer L2 CZ

WE’RE HIRING: DESKTOP SUPPORT TECHNICIAN – CZECH REPUBLIC

Excis is a global IT support leader, driven by innovation and collaboration. We’re looking for a proactive Desktop Support Technician to deliver on-site IT support and technical services in the Czech Republic. Join us for a rewarding career in a supportive, people-first environment where your work directly improves business operations.

•  Clients in 190+ countries
  

•  6,000+ Engineers
  

•  200+ Enterprise Clients
  

We foster a culture of openness, teamwork, and continuous learning. From solving complex IT issues to building user trust, we put our people and service quality at the center of everything we do.

What You’ll Do

• Be the frontline IT support for hardware, software, and network issues
  

• Deploy and troubleshoot Windows OS, macOS, Microsoft 365, and enterprise applications
  

• Manage Active Directory, user accounts, and access controls
  

• Support mobile devices, printers, and AV systems in meeting rooms
  

• Document fixes and contribute to our global knowledge base
  

What You Need

• 2+ years of experience in desktop support or IT helpdesk
  

• Fluent in Czech and English (spoken and written) – mandatory
  

• Strong knowledge of Windows 10/11, Microsoft 365, and basic networking
  

• Experience using ticketing systems and remote support tools
  

• Good troubleshooting and communication skills
  

• Certifications (A+, Microsoft, ITIL) are a plus
  

Why Join Us?:

At Excis, your work matters. You’ll be part of a dynamic, hands-on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence.

Ready to grow your IT career? Apply now and join Excis in the Czech Republic to make a real impact in global IT support.

Benefits