Chart a Course to Success: Become a Client Success Navigator!

Do you have a passion for helping others live their best lives? Are you a natural encourager, someone who sees the potential in everyone? If so, GAAMHA has an incredible opportunity for you: become a Client Success Navigator (CSN)! We're not just looking for someone to fill a job; we're seeking a navigator, a guide who can help individuals with disabilities chart a course toward greater independence, community inclusion, and a truly fulfilling life.

At GAAMHA, we believe everyone needs community and our communities need everyone. As a CSN, you'll be at the heart of that belief, providing personalized support and training that empowers individuals to achieve their goals and live rich, meaningful lives. GAAMHA is a 501(c)3 Nonprofit Organization.

What You'll Do (and Why It Matters):

Empowerment Advocate: You'll plan and support individuals in a wide range of daily activities, from vocational training and personal living skills to recreational outings and community integration. You'll help them discover new interests, build confidence, and become more independent.
Health and Safety Champion: You'll assist individuals in maintaining healthy lifestyles, monitor their well-being, and ensure a safe and clean environment. You'll be a key observer and will report any changes in their health or behavior.
Life Skills Coach: You'll provide training and assistance in everything from healthy dietary choices to personal hygiene, adapting your approach to meet each individual's unique needs.
Communication Hub: You'll stay connected with the team by checking and responding to program messages daily.
Performance Partner: You'll observe, evaluate, and provide feedback on individuals' performance in group settings and work assignments, helping them develop valuable skills and build self-esteem.
Transportation: You'll safely transport individuals to activities, work, and home, adhering to all GAAMHA safety policies.
Record Keeper: You'll accurately document progress, observations, and other important information in our electronic records system, ensuring compliance with all regulations.
Team Player: You'll actively participate in required training and maintain a professional demeanor at all times, reflecting GAAMHA's values and commitment to dignity and respect.

What You'll Bring to the Table:

A high school diploma or equivalent.
Experience in human services or working with individuals with disabilities is a plus, but your genuine desire to help others is what truly matters.
Fluency in written and oral English. Bi-Lingual candidates a plus!
A clean CORI (criminal record check).
A valid driver's license and a good driving record.

Growth Opportunities:
We offer different levels of CSN positions, with opportunities for advancement based on certifications, experience, and performance.

Physical Requirements:
This role involves some physical activity, including assisting with daily living activities, bending, cleaning, standing, climbing, kneeling, and pushing (e.g., wheelchairs).

If you're ready to be a true navigator and empower others to achieve their full potential, we encourage you to apply! Let's work together to build a community where everyone can thrive.

Client Success Navigator

GAAMHA, Inc.

Client Success Navigator

GAAMHA, Inc.