Rate of pay for this role is £12.60 per hour

16.5 hours including alternate weekends.

Who we are

we are Belong, we deliver exceptional care in our Village community styled home. we are a committed team who provide the exceptional person centred care to enrich our resident’s lives putting them at the heart of everything we do.

Our front of house team is an integral part of our villages, so we need the very best people at the helm, where you will provide excellent customer services that exceed their expectations for all visitors.

On top of excellent hospitality experience our Receptionists will have a warm and friendly personality that people instantly connect with.

The Role

As you will be the first point of contact you will be meeting and greeting all the visitors to the Village, taking phone calls, assisting medical professionals along with families and friends on their visits. You will need to ensure that all information is kept confidential and that the reception are is tidy at all times.

About you

You will have a positive outlook and be a naturally accommodating person. Ability to work in a team take direction and the ability to work alone when needed. This role is varied so you need be to adaptable.

Responsibilities

Greet and welcome guests as soon as they arrive at the office
Direct visitors to the appropriate person and office
Answer, screen and forward incoming phone calls
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Provide basic and accurate information in-person and via phone/email
Receive, sort and distribute daily mail/deliveries
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
Update calendars and schedule meetings
Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Benefits

Our Benefits

Paid DBS*
Enhanced pay for Bank Holidays
Every other weekend off
Real Living Wage regardless of age
Medi cash
Refer a friend scheme
Death in Service payment to a beneficiary of your choosing
Paid induction (3 days 9am to 4.30pm) & paid training on site
Access to on site gym
Subsidised meals in our Bistro
Access to Employment Assistance programme
- o Confidential Counselling, Mental Health, Finance support
Full PPE and LFT & PCR tests provided on site
Access to Gain a NVQ
Career Progression
Auto Enrolment pension
Free Wi-Fi
Full Support, shadow shifts and training