Business Optimization Specialist

Summary of role

As a Business Optimization Specialist, you will be at the forefront of transforming business operations by leveraging cutting-edge technologies, automation tools, and analytics. This role is perfect for someone with a keen eye for process improvement and a knack for collaboration. You will play a pivotal role in ensuring that ITCAN remains a leader in efficiency, knowledge management, and business performance.

Job Details

Seniority Level: Mid-Senior Level

Employment Type: Full Time

Industry: Marketing & Technology

Job Function: Knowledge Management

Requirements & Qualifications

• Bachelor’s degree in Business Administration, Computer Science, Information Technology, or a related field
• 3–5 years of experience in business optimization, process improvement, or a similar field
• Proficiency in automation tools, AI-driven solutions, and data analysis to provide actionable insights
• Expertise in content management systems for creating, editing, and publishing content
• Ability to independently plan and implement small-scale change initiatives
• Familiarity with knowledge-sharing platforms and project management methodologies
• Strong communication and collaboration skills, with a passion for technology and innovation

Responsibilities

• Recommend and implement tools and technologies to boost productivity, collaboration, and knowledge sharing
• Conduct audits to identify knowledge gaps and update materials for proactive sharing
• Streamline knowledge management processes using appropriate tools and systems
• Identify and implement automation and optimization solutions for business processes
• Collaborate with stakeholders to address challenges and develop efficient workflow strategies
• Configure and integrate automation tools seamlessly into existing systems
• Maintain an accurate and accessible centralized knowledge base for all team members
• Oversee performance and expense management systems to meet organizational goals
• Plan and execute tool integration and migration projects with key stakeholders
• Develop and enforce standardized guidelines for effective process documentation

Key Skills

Analysis · Automation · Collaboration