Retail Associate _ Part Time JPO

Drive the Sales

 

• Work to hit individual sales and other store target
• Execute sales strategies and action plans implemented by the Managers
• Maintain a tight control on discounting and giveaways/discounted products
• Monitors sales through the cash register; resolves discrepancies, prepares, reconciles, and records cash receipts for a deposit, and prepares sales data reports.
• To carry out & special task/ ad hoc matters pertaining store/brand operations when required whether it be in special circumstances or not.

 

Achieve High Service Standards

 

• Keep abreast of product knowledge, sales & customer service whilst providing excellent GUESTS service experience to customers
• Always Maintaining and upholding the company’s image as a prestigious and luxurious brand
• Responsible for collecting Customer Registration Card (CRC) as per store target
• Work with the Managers to best handle customer complaints
• To comply with Brand standards, company SOP and the Code of Business Conduct

 

Maintain Best Retail Standards

 

• Perform store opening and closing procedures and ensure the process complies with company SOPs
• Ensure proper care of stocks, fixtures, and furniture within the store and always kept neat and tidy
• Ensure visual merchandising are implemented efficiently.
• Vigilant and practice regular checks on staff movements during operating hours
• To always adhere to all guidelines as per the Company Store Operations Procedures Deck.

 

Inventory Integrity

 

• Working together with Store PIC / Assistant Store Manager / Store Manager to maintain a healthy inventory while minimizing the possibility of stock shrinkages as per guidelines listed in the Company Store Operations Procedures Deck.
• Conduct daily, weekly, and monthly stock count to avoid pilferage.
• Resolve discrepancies within 48hours and report all findings to Store PIC / Assistant Store Manager / Store Manager
• Monitor and coordinate receiving of merchandise and price tagging according to operation procedures

 

Reporting

 

• Updating customer database in system on daily basis.
• Responsible for all stock control documentation, ensure timely and accurate submission
• To support in collating data for all reports pertaining to sales, customer service, inventory control, logistics in a timely manner
• Responsible to deliver/accomplish any Ad Hoc reporting task as required by the Store PIC / Assistant Store Manager / Store Manager

• Minimum 1 year experience in fashion or luxury brands retail sales
• Proven sales achievement in fashion or luxury brands market
• Excellent interpersonal and communication skills
• Fluency in English & Bahasa 
• Ability to work in a team-driven environment
• Good PC skills such as MS Office and basic understanding of retail POS system

Who we are: 

Since 1975, TUMI has been creating world-class business, travel and performance luxury essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we’re committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. The brand is sold globally in over 75 countries with approximately 2,000 points of sale.