company logo

Investor Services Department.Relationship Manager, Investor Services

KCB Group

Office

Kenya

Full Time

Main Duties & Responsibilities

  • Grow the Bank’s market share in Trustee Services 

  • Ensure that the assigned financial and business growth targets are achieved.

  • Undertake compliance reviews for all schemes under management in line with the CMA Act and Regulations

  • Ensure all compliance matters identified from the compliance reviews are fully resolved.

  • Manage and ensure all risks associated with Trustee Services are mitigated.

  • Implement the Trustee Services strategy In line with the Bank’s strategy and policies.

  • Provide a service focused, knowledgeable and experienced point of contact for new and existing clients.

  • Attend Client meetings / AGMs and make presentations as appropriate. 

  • Convene all the quarterly Trustee Meetings and undertake compliance reviews. 

  • Ensure annual general meetings are convened as required.

  • Work closely with the client investment committees so as to bolster good working relationship.

  • Ensure that all the relevant returns are made to the regulators as stipulated by the CMA Act and Regulations.

  • Responsibility for resolution of audit matters for Trustee Services business

  • Undertake regular KYC / AML reviews for all clients under management 

  • Ensure billing and collection of revenue for trustee services rendered

  • Perform any other duties which may be assigned

  • Maintain high level integrity and ethical standards.

Professional Qualifications & Experience

  • University Degree in Business Administration, Economics, Finance, Banking, or its equivalent from a recognized institution.

  • Capital Markets Program Certification

  • Trustee Development Program Certification

  • Relevant certification in business development, Finance or its equivalent is an added advantage.

  • Four (4) years’ experience in Trustee Services sector,   three (3) of which should be in Relationship Management

  • Excellent understanding of the industry regulations for provision of trustee services

  • Excellent problem-solving skills.

  • Integrity & courage to challenge actions

  • Persuasion, management, and communication skills

  • Organizational and risk management skills

  • Creative approach, with the ability to anticipate   challenges and develop innovative solutions.

Investor Services Department.Relationship Manager, Investor Services

Office

Kenya

Full Time

July 21, 2025

company logo

KCB Group

KCBGroup