Contractor, Administrative

We are looking for Technical writer and comms lead  with experience in enterprise training collateral. The candidate should be willing to work with SMEs (ABS Surveyors & Engineers) and various other stakeholders to understand the business needs and requirements, product use cases and translate them to meaningful and relatable training materials. Candidate will also require close interaction on a day-to-day basis with a software development team comprising Business Analysts, Developers, QA Analysts, and other actors to understand the requirements for content creation

What You Will Do:

• Create engaging learning activities and compelling course content using DAP tool
• Work with the product owners, subject matter experts, Learning team to identify target audience’s training needs 
• Partner with ABS Learning Organization to utilize iAchieve to provide support to all training and to evaluate progress of learners 
• Take ownership of and responsibility for the following deliverables: Training plan; Training materials; Training logistics; Training facilitation; Project status reporting 
• Provide exercises and activities that enhance the learning process
• Build and test training collateral 
• identify bottlenecks or skill gaps and implement effective solutions

What You Will Need:

Education & Experience

• Graduate with Min of 7-10 years of experience in Content Design and communication skills
• Experience in Marine Industry will be an added advantage

Knowledge, Skills & Abilities

• Excellent English communication skills (written & verbal)
• Experience using content authoring tools (WhatFix, intercom) 
• Experience with SCROM and testing on LMS (cornerstone) 
• Experience using content authoring tools (Whatfix, PPT, word, video etc.) 
• Minimum of 7-10 years’ experience in enterprise learning, development and communication
• Develop and manage the Train-the-Trainer Program 
• Collaborate with SMEs to identify training needs for upcoming releases for the impacted roles 
• Develop training project timelines and manage the deliverables 
• Responsible for training materials creation and reviews and improve existing materials 
• Partner with ABS Learning Organization to utilize iAchieve to provide support to all training and to evaluate progress of learners 
• Provide regular updates to Freedom leaders and POs on upcoming and ongoing training 
• Schedule trainers SMEs to support end user training schedule
• Collaborate with communications to develop and deploy training communications and invites 
• Track and report on attendance, training completion, proficiency measures 
• Drive resolution of all issues and questions related to training 
• Serves as the primary training point of contact for stakeholders 
• Take ownership of and responsibility for the following deliverables: Training plan; Training materials; Training logistics; Training facilitation; Project status reporting 
• Liaise between SMEs, Leaders, LO and WhatFix Support Team 
• Ability to identify bottlenecks or skill gaps and implement effective solutions
• Proficiency in managing multiple projects, timelines, and deliverables efficiently.
• Expertise in developing engaging and effective training materials and programs.
• Familiarity with various enablement tools and platforms used for training, content creation, and performance tracking.

Reporting Relationships:

Will report to a Product manager and may have reports. 

Working Conditions:

The work environment will primarily be an air-conditioned office setting requiring the employee to sit for prolonged periods while concentrating on a computer screen.

We set out more than 160 years ago to promote the security of life and property at sea and preserve the natural environment. Today, we remain true to our mission and continue to support organizations facing a rapidly evolving seascape of challenging regulations and new technologies. Through it all, we are anchored by a vision and mission that help our clients find clarity in uncertain times.

ABS is a global leader in marine and offshore classification and other innovative safety, quality, and environmental services. We’re at the forefront of supporting the global energy transition at sea, the application of remote and autonomous marine systems, cutting-edge technical solutions, and many more exciting advancements. Our commitment to safety, reliability, and efficiency is ever-present, guiding our clients to safer and more efficient operations.

Equal Opportunity

ABS Bureau is committed to the equal employment opportunity of its employees and prohibits discrimination against any employee or qualified applicant based on race, color, creed, religion, national origin, sex, gender identity, age, disability, marital status, sexual orientation, citizenship status or veteran status, or other non-work-related characteristics that may be protected under the law of the Federal Government or specific state employment laws.

Notice

ABS and Affiliated Companies (ABS) will not pay a fee to any third-party agency without a valid ABS Master Service Agreement (MSA) authorized and signed by Human Resources. Any resume, CV, application, or other forms of candidate submission provided to any employee of ABS without a valid MSA on file will be considered property of ABS, and no fee will be paid.

Other

This job description is not intended, and should not be construed, to be an all-inclusive list of responsibilities, skills, efforts or working conditions associated with the job of the incumbent. It is intended to be an accurate reflection of the principal job elements essential for making a fair decision regarding the pay structure of the job. #ogjs