Sales Administrator (US)

SALES ADMINISTRATOR, US

New York, NY (Hybrid)
Full-Time
Salary: $75,000–$90,000/year (dependent on experience)

About Medik8

Medik8 is a UK-based clinical skincare brand committed to delivering high-performance, science-backed skincare products. With a strong global presence and ambitious growth targets, the US market is a key strategic focus for us — and we’re just getting started.

The Opportunity

We’re looking for a Sales Administrator to support our fast-growing US team. This role is ideal for someone highly organized, proactive, and tech-savvy who thrives in a fast-paced e-commerce or retail environment. You’ll help drive operational excellence and contribute to delivering best-in-class customer experiences.

Key Responsibilities

• Process and track sales orders to ensure timely fulfillment and delivery

• Liaise with external customer service teams to support ad-hoc customer requests

• Work with our fulfillment partner to file claims, monitor and reconcile orders

• Partner with the US and Finance teams to place and reconcile internal orders in our ERP system

• Manage stock transfers between warehouse partners to support sales initiatives

• Support the US team with additional ad-hoc administrative tasks

• Identify and recommend improvements to enhance sales workflows and customer satisfaction

What You’ll Bring

• Experience in sales support or administrative roles, preferably within e-commerce or fast-paced retail

• Strong organizational and multitasking skills with great attention to detail

• Familiarity with Google Suite and ERP systems (experience with Odoo is a plus)

• Solid understanding of sales processes and customer service best practices

• Excellent communication skills – both written and verbal

• Self-starter who thrives both independently and as part of cross-functional teams

• Comfortable in a hybrid work environment (2 days/week in our NYC office)

• Positive, solutions-focused attitude

Why Medik8?

At Medik8, we’re driven by purpose and innovation. Sustainability, science, and integrity are at the heart of everything we do. We challenge norms, do things differently, and bring our values to life through collaboration and excellence.

Perks & Benefits

• Competitive salary

• Comprehensive benefits package (health insurance, retirement plans, PTO, holidays)

• Hybrid work setup with NYC office (2 days/week minimum)

• Transit benefits

• Cell phone & WiFi stipend for WFH

• Annual product allowance + team discount

• Annual discretionary bonus

• Quarterly team-building events

Want to do a little more research before you apply?

Head over to our main careers page to find out more about the team and our values. You can also find out more about us on LinkedIn, Glassdoor & Instagram.


At Medik8, we believe that diversity within our workplace drives innovation. We celebrate multiple backgrounds, cultures, approaches and points of view, and believe that when people feel respected and included, they can truly flourish. We’re committed to advancing equal opportunities and we’re dedicated to building a workforce as diverse as our consumer base, creating a multifaceted, equitable and inclusive culture and allowing all colleagues to bring their whole selves to work.

Our DE&I ethos also flows through our recruitment process. Studies have found that minority groupings tend to apply for roles only when they meet 100% of the role requirements, in comparison to non-minority grouping tend to apply when they meet only 60% of the role requirements (Hewlett Packard ). The requirements listed in our job descriptions are guidelines, not hard and fast rules, so if you think you meet 60+ of the role spec and are passionate, excited & feel like you have the potential to fulfil the rest - then we want to hear from you!