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Head of Growth – Sydney CBD, Hybrid Work Model

United for Care

Office

Sydney, Australia

Full Time

About Us

At United for Care, our mission is to make lifestyle freedom accessible for all. 

We offer members of the community living with complex disabilities the opportunity to live independently in modern, individual apartments — with 24/7 support available as needed.

About the Role

We’re looking for a strategic and commercially driven Head of Growth to lead our next phase of national growth across NDIS core supports, plan management, mainstream services, and in-home care.

This is not just a leadership role, you’ll be hands-on, driving your own growth targets while coaching a high-performing business development team. You’ll shape our expansion strategy, lead the development of new markets and partnerships, and help define our positioning in the NDIS ecosystem. You’ll work closely with execs and collaborate cross-functionally with service delivery, tech, finance, and marketing.

This is a high-impact role in a fast-paced, growth-oriented business, and a key part of our executive team.

  • Lead national growth strategy across UFC and contribute to broader Seek Lifestyle Group initiatives
  • Build and lead a lean, high-performance business development team (currently 4 direct reports)
  • Drive revenue growth through referral networks, partnerships, B2B relationships, and digital lead-gen
  • Strengthen UFC’s presence with Support Coordinators, LACs, Plan Managers, and other key stakeholders
  • Oversee UFC’s brand refresh, market positioning, and value proposition
  • Expand UFC’s footprint into new territories (e.g. QLD, SA, regional NSW)
  • Use sales, marketing, and retention data to optimise decision-making and team performance
  • Report regularly to senior executives and board on growth performance, risks, and opportunities
  • Collaborate with Tech, Ops, and Service Delivery to scale customer experience and retention strategies

About You

We don’t expect perfection, but if you meet most of these, let’s talk:

  • Proven experience in a Growth, BDM, or commercial leadership role in NDIS, aged care, allied health, or health tech
  • Ability to build and lead high-performing teams
  • Strong cross-functional collaboration skills, especially with operations, finance, marketing, and tech
  • Skilled in using data and dashboards to drive accountability and results
  • Comfortable reporting to senior executives and presenting to board-level stakeholders
  • Deep understanding of the NDIS ecosystem and a strong existing network across Support Coordinators and stakeholders is highly desirable
  • Experience with Hubspot (Salesforce a bonus)
  • A self-starter attitude and a track record of hitting or exceeding growth targets
  • Valid Driver's Licence and access to your own vehicle

Why You'll Love Working With Us

  • Competitive salary + uncapped commission structure
  • Enjoy a flexible hybrid work arrangement: 3 days in our Sydney CBD office and 2 days working from home
  • A collaborative, high-growth environment, no NFP red tape
  • Influence at executive level and own company-wide growth strategy
  • Work with passionate, driven people who want to make a real difference
  • True flexibility, autonomy, and an opportunity to scale something meaningful

We provide equal Employment Opportunities for everyone. We value lived experience and strongly encourage applications from those living with disabilities, those from diverse cultural and linguistic backgrounds, and mature aged applicants.

Head of Growth – Sydney CBD, Hybrid Work Model

Office

Sydney, Australia

Full Time

July 20, 2025

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United for Care