Technical Delivery Manager - Dynamics 365

Job Description:

We are looking for an experienced Technical Delivery Manager – Dynamics 365 to join our dynamic team. The ideal candidate will lead end-to-end technical delivery for Microsoft Dynamics 365 projects, with a strong focus on solution architecture, development oversight, and team leadership. This role requires hands-on technical experience and the ability to effectively collaborate with business stakeholders, functional consultants, and technical teams both onshore and offshore.

Key Responsibilities:

• Lead the technical delivery of Dynamics 365 CRM solutions, ensuring timely and high-quality execution.
• Manage and mentor technical teams, driving accountability, coding standards, and best practices.
• Collaborate with business analysts, solution architects, and client stakeholders to translate requirements into technical solutions.
• Oversee CRM customization, including entities, attributes, business rules, workflows, and plugins.
• Provide technical direction for API development and system integrations using C# Web APIs and RESTful services.
• Manage version control and code collaboration using Bitbucket or similar tools.
• Ensure effective deployment and configuration management through CI/CD pipelines and tools such as Jenkins.
• Coordinate and perform CRM data migrations, preferably using SSIS or KingswaySoft.
• Implement and enforce unit testing practices using mock frameworks.
• Use tools like XRM Toolbox to enhance productivity and solution quality.
• Support the creation, packaging, and deployment of CRM solutions and environments.

Requirements

Requirements:

• At least 10 years of experience in IT application development, with 4+ years in a technical lead or delivery manager role.
• Proven technical expertise in Microsoft Dynamics 365 CRM (On-premises and Online).
• Strong knowledge of C#, OOP, JavaScript, and integration via REST APIs.
• Experience in team management, technical coaching, and delivery ownership.
• Familiarity with DevOps tools like Jenkins, Bitbucket, and solution deployment best practices.
• Hands-on experience with CRM data migration tools such as KingswaySoft or SSIS.
• Excellent interpersonal and stakeholder management skills.

Good to Have:

• Microsoft certifications in Dynamics 365 or Power Platform.
• Experience with ReactJS or Power Platform components.
• Exposure to Agile delivery methodologies.