PM/Night Auditor

Description

 About Us

Step into a piece of history with a modern twist at The Connally Hotel Downtown Atlanta—a beautifully restored historic landmark offering 156 stylish guest rooms and 900 sq. ft. of flexible meeting and conference space. Perfectly located in one of Atlanta’s most vibrant sports and entertainment districts, we combine classic charm with contemporary amenities to deliver an unforgettable experience for both business and leisure travelers.

Position Summary

We are seeking a reliable and detail-oriented PM/Night Auditor to join our front office team. This dual-role position covers both evening and overnight shifts and is essential in ensuring smooth front desk operations, reconciling financial transactions, and delivering top-tier service to our guests. If you thrive in a fast-paced environment and are passionate about hospitality, we’d love to meet you.

Key Responsibilities

• Manage evening and overnight front desk operations, including guest check-ins, check-outs, and room assignments.
• Perform nightly financial audits and balance daily revenue and transactions.
• Generate and distribute daily reports for management review.
• Handle guest inquiries, complaints, and special requests with professionalism and care.
• Maintain the security and safety of the property during overnight hours.
• Coordinate with other departments (e.g., housekeeping, maintenance) to ensure a seamless guest experience.
• Maintain a clean, organized, and professional front desk area.

What We Offer

Join a dynamic, guest-focused team and enjoy a supportive environment with excellent benefits:

• Competitive hourly wage
• Complimentary parking 
• Hotel discounts at StepStone Hospitality properties and Choice Hotels
• Opportunities for career advancement within StepStone Hospitality, Inc.
• Inclusive, team-oriented workplace culture

Requirements

Qualifications & Requirements
Previous experience in front desk operations or night audit preferred
Strong communication, interpersonal, and customer service skills
Detail-oriented with excellent organizational and problem-solving abilities
Ability to work independently and remain alert during overnight shifts
Proficient in basic math and computer systems; experience with hotel PMS a plus
High school diploma or equivalent preferred
Ability to comply with safety, health, and legal regulations
CPR/First Aid certification preferred
Bilingual or multilingual skills a plus
Availability to work PM and overnight shifts, including weekends and holidays
 
Equal Opportunity Employer
The Connally Hotel is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other legally protected status.