Description

Join Us in Building a Stronger Cedar Park Community

Head Teller | Cedar Park Branch| Location: 511 N. Bell Blvd, Cedar Park 78613 | Position Type: Full-time

Schedule: Must be available to work during all operating hours | Monday through Friday from 8:00 AM to 5:30+PM and alternating Saturdays from 8:45 AM to 12:00+PM

Be the Face of Exceptional Member Service at Austin Telco!

Are you a natural leader with a passion for delivering personalized financial service? Do you thrive in a collaborative environment where every member interaction is an opportunity to build trust and make an impact? If so, we’d love to meet you! Austin Telco Federal Credit Union is seeking a Head Teller to oversee daily teller operations and provide frontline support at our Cedar Park Branch. This role is perfect for someone who enjoys coaching others, ensuring accurate and efficient transactions, and creating a welcoming environment for members and team members alike.

Requirements

What You’ll Do

Lead and coach a high-performing teller team
Deliver exceptional service to members—at the lobby, drive-thru, or by phone
Oversee daily branch functions including opening/closing, balancing drawers, and enforcing security procedures
Assist members with transactions, account openings/closures, CDs, IRAs, HSAs, and basic lending needs
Resolve issues with professionalism and a focus on solutions
Promote Austin Telco products and services that support members’ financial well-being
Work closely with branch leadership to create a cohesive, values-driven workplace

What You’ll Bring

High school diploma or GED
At least 1 year of experience in a financial institution, preferably in a teller or supervisory role
Strong communication skills and a member-first mindset
Detail orientation with the ability to balance cash and multitask in a fast-paced environment
Confidence in handling confidential material and navigating internal systems (training provided)
A desire to learn, grow, and contribute to a mission-centered team

Why Join Us? At Austin Telco, we don’t just talk about values like integrity, service, and respect—we live them. When you become part of our team, you’re joining a workplace where your skills are recognized, your development is supported, and your ideas matter.

Reasonable accommodations may be may to enable individuals with disabilities to perform the essential functions.