IT Manager (m/f/d)

Department: Information Technology (IT)

Employment Type: Permanent - Full Time

Location: Germany - Berchtesgaden

Description

Become part of our MY TEAM Berchtesgaden and work for the top employer of the year 2024 as awarded by Rolling Pin. The Kempinski Hotel Berchtesgaden offers you services and benefits that are far above the industry average.

True to our philosophy of ‘pure alpine lifestyle’ and full of Bavarian warmth, together as MY TEAM we strive for unique quality with a love of detail to create unforgettable experiences. We live outstanding service not only on the basis of established procedures and standards, but also through our own initiative and commitment. We want to make things happen and in doing so we rely on team spirit and professionalism. Our employees create new traditions by venturing beyond existing ones. We work with and for each other every day to create unique guest experiences with our local Bavarian flair.

Our employer awards:

• Top Employer 2024 - Rolling Pin
• Top Training Establishment 2024 - DEHOGA
• Top Employer 2025 - Schlummer Atlas
• World's Best Employer - 2021 and 2022 (Forbes list)
• Trainer of the Year - Chefs Trophy (award for exemplary training in the chef profession)

Key Responsibilities:

• Responsibility for the 24/7 functionality of all IT networks and systems in the hotel and staff accommodation
• General IT: e.g. configuring software and hardware, setting up networks
• Software engineering: e.g. creating various programmes for specific applications
• Administration of the IT infrastructure (e.g. multimedia systems, printers, internet server, telephone system, back ups etc.)
• User support
• Monitoring data security in accordance with the GDPR - in collaboration with the data protection specialist
• Responsibility for cyber security in close consultation with the Head Office 
• Ensuring compliance with PCI standards and checking them during penetration tests 
• Implementation of IT security measures and compliance tasks  
• Initiating, implementing and further developing new projects
• Creating budgets, forecasts and reports
• You are the first point of contact for all IT-related topics internally in the hotel and externally to the head office, partners and suppliers
• Team responsibility for another team member
• Taking on Manager on Duty duties in the hotel (deputising for the hotel management in their absence)

Skills, Knowledge and Expertise:

• Successfully completed vocational training in the IT sector or university degree
• Professional experience in a comparable position
• Professional experience in the international luxury hotel industry desirable, as active in the operational area
• Experience with Opera hotel software and Oracle Simphony desirable
• Structured, solution-oriented work, with good prioritisation skills
• Very good organisational and analytical skills
• Affinity for numbers, budgets and reports desirable
• Hands-on mentality
• Very good knowledge of German and English

Your Benefits:

• Live and work where others spend their holidays
• Individual working models
• Fair salary + voluntary monthly allowance of €250, holiday and Christmas pay, contribution to company pension scheme and capital-forming benefits, permanent contracts, seasonal contracts, appreciation of loyalty to the company
• Special payments for departmental trainers or for recruiting new colleagues
• Kempinski employee rates, F&B and SPA discounts, corporate benefits, birthday, wedding and childbirth gifts, discounts at local shops
• ZamSportln programmes with our Activity Concierge, e.g. hiking, biking, golfing, skiing etc.
• ZamFeiern, e.g. team events, staff parties and our Kempinski Global Engagement Activities
• 4 orientation days with in-house experience at the start, mentoring system, onboarding plan, extensive range of internal and external training courses, cross-training, online and eCornell training, language courses, feedback and development meetings, support for further training (e.g. training certificate, etc.), annual employee survey
• Numerous promotion and transfer opportunities in an expanding hotel group
• New, modern and fully furnished employee accommodation available
• Health & preventive care by company doctors
• Healthy catering in our staff restaurant
• Free cleaning service for work clothes
• Free parking on the hotel grounds