Associate - Dunkin Donuts (Sturbridge, MA) (Full-Time)

POSITION TITLE: TEAM MEMBER

DEPARTMENT: DUNKIN DONUTS

REPORTS TO: GENERAL MANAGER

FLSA: NON-EXMEPT / HOURLY

POSITION SUMMARY:

Applegreen USA is in a rapid growth phase and is seeking to recruit a Team Member for one of our Dunkin Donuts locations.

KEY RESPONSIBILITIES:

• Adhere to schedule and arrive ready to work on time and hold themselves accountable for their responsibilities throughout their shift.

• Holds the Guest as their highest priority and is responsive to their needs and requests.

• Adhere to Brand standards and systems, delivering quality food and beverage to each guest.

• Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed.

• Complete all required training and support the training of other team members.

• Effectively execute restaurant standards and marketing initiatives.

• Follow all procedures related to cash, cleanliness, food safety, and restaurant safety & security.

• Comply with all restaurant and brand policies.

ESSENTIAL SKILLS, EXPERIENCE AND EDUCATION REQUIREMENTS:

• Excellent verbal and written communication skills

• Excellent interpersonal and organizational skills

• Excellent time management skills and ability to work across all shifts.

• Experience providing outstanding customer service.

• Must be able to fluently speak/read English.

• Capable of counting money and making change

• Able to operate restaurant equipment (minimum age requirements may apply)

• Guest Focus – anticipate and understand guests’ needs and exceed their expectations.

• Ability to traverse all parts of the restaurant quickly.

• Follow DD uniform and grooming standards and policies.

• Frequent standing for extended periods of time

• Must be able to lift 25-50 pounds at times.

• Must be at least sixteen (16) years of age.

• Ability to remain calm in a fast-paced environment.

• Ability to work flexible hours. Open availability to work weekends and holidays and varying shifts at times