Client Experience Coordinator

Company Description

About Us

At Bela Brand Bat, we believe that effective leadership is the cornerstone of every successful organization. Our mission is to cultivate the next generation of industry leaders by offering innovative branding, development, and strategic growth services. With a forward-thinking team and a commitment to excellence, we empower professionals to thrive in dynamic and evolving markets.

Job Description

Job Description

We are currently seeking a Client Experience Coordinator to serve as a key liaison between our clients and internal teams. This position plays a pivotal role in ensuring our clients receive exceptional service and seamless communication throughout every stage of their project lifecycle.

Responsibilities

• Serve as the primary point of contact for assigned clients

• Coordinate client onboarding, project updates, and satisfaction follow-ups

• Gather client feedback and translate it into actionable insights

• Schedule and facilitate client meetings, presentations, and progress reports

• Collaborate with internal departments to ensure timely and quality deliverables

• Resolve client issues quickly and effectively while maintaining a positive relationship

• Maintain accurate records of client communications and project status

Additional Information

Benefits

• Competitive salary ($50,000–$57,000 annually)

• Health, dental, and vision insurance

• Paid time off and holidays

• Opportunities for professional development and career advancement

• Supportive and collaborative work environment