Communications and Engagement Officer

Location – Parramatta, flexible work arrangements are supported.

Employment type – Temporary full-time role up to 30 June 2028

Salary - $113,574.00 pa to $125,720.00 pa, plus employers' contribution to superannuation and annual leave loading

Your role

Your role will involve coordinating and delivering community engagement and communications activities to promote the Step Together Helpline and the Engagement and Support Program (ESP), as part of the Countering Violent Extremism Engagement and Support Unit within the Interventions and Innovations Branch.

What you’ll do

Day to day, your role will involve maintaining and building strong partnerships with community organisations and service providers to support referrals from the Step Together Helpline and the ESP. You will also be responsible for developing communications content across various formats to support the department’s communications strategy—informing and engaging the community on countering violent extremism while maintaining the department’s reputation with key stakeholders.

The Engagement and Support Unit (ESU), part of the NSW Department of Communities and Justice (DCJ), is a specialised team dedicated to the prevention and early intervention of violent extremism. Recognised both nationally and internationally for its work in countering violent extremism (CVE), the DCJ ESU contributes to national best practices in CVE interventions. The unit collaborates closely with Commonwealth and NSW agencies in delivering programs such as the Engagement and Support Program (ESP) and the Step Together Helpline.

What we’re looking for

This position is ideal for a dynamic and motivated communications professional with a strong track record in developing and delivering impactful campaigns and resources. You bring experience in managing online, digital, and social media content, and have contributed to promotional efforts that support the mission of the Engagement and Support Unit (ESU).

You are an exceptional communicator, skilled at crafting compelling narratives and delivering clear, effective messaging. You understand how to engage diverse audiences and tailor communication strategies to suit their needs.

With a proactive and solutions-focused mindset, you’re capable of working independently, thriving under pressure, and meeting tight deadlines. You are also a confident networker who builds strong relationships with stakeholders and collaborates effectively across teams, offices, and sectors.

Essential Requirements:

Tertiary qualifications in Social Work, Communications, Social/Behavioural Science, Welfare, or a related field, or possess equivalent knowledge and experience, with a demonstrated commitment to professional development.
Current NSW driver’s licence and willingness to travel within NSW.

Download the role description.

To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

A challenging and rewarding career

Flexible, autonomous work environment

Competitive pay and conditions

Training and development opportunities to build and maintain capabilities

Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).

Applications close Monday, 28 July 2025 at 11:59 pm AEST.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Rebecca Shaw on 0414 959 912 or via email rebecca.shaw2@dcj.nsw.gov.au

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Anjy Fayad on 02 9765 3042 or via anjy.fayad@dcj.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

The Welcome Experience
Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience

The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.