Director of Practice Operations - Inpatient Medicine and Critical Care Services

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Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. 

If you’re ready for a rewarding new career, join Team Bronson and be part of the experience.

Location

BHG Bronson Healthcare Group

Title

Director of Practice Operations - Inpatient Medicine and Critical Care Services

Key Responsibilities:

· Provides operational leadership in partnership with CPC Directors of Clinical Practice, aligning clinical and operational strategies across assigned service lines

· Collaborates with physician leaders to support provider satisfaction, retention, and alignment with Bronson’s goals

· Supervises all assigned Practice Managers within Inpatient Medicine, Critical Care, and Pulmonary Services, ensuring operational excellence, team development, and alignment with clinical and organizational goals across hospital-based and specialty care settings.

· Oversees hospital-based and associated ambulatory operations, including staffing, access, scheduling, and service line development

· Leads performance improvement initiatives in coordination with the Bronson Management System, emphasizing quality, safety, and efficiency

· Develops and monitors operational budgets, staffing plans, and workflows to support financial health and care delivery goals

· Supports accurate charge capture, revenue optimization, and reduction of denials in close coordination with clinical teams

· Ensures regulatory compliance and readiness for internal and external reviews (e.g., Joint Commission, CMS)

· Fosters strong interdisciplinary communication and collaborative problem-solving across departments, nursing, case management, and ancillary services

· Monitors operational performance metrics and leverages data to guide improvement efforts in access, throughput, provider productivity, and patient satisfaction

· Facilitates leadership rounds, operational huddles, and engagement forums to maintain transparency and responsiveness

· Participates in facility planning and design projects as needed for assigned service areas

· Actively contributes to system-wide initiatives, strategic planning, and committee work that advances Bronson’s integrated care delivery model

· Promotes a culture of accountability, respect, and excellence across all levels of the team

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• Education and Experience Requirements

• · Bachelor’s degree in Healthcare Administration, Business Administration, Public Health, or a related field (required)

  · Master’s degree (MHA, MBA, MPH) (preferred)

  · 5–7+ years of progressive healthcare management experience, with at least 3 years in practice operations or clinical service line leadership

  · Proven experience overseeing multi-site medical practices and leading both inpatient and ambulatory operations

  · Demonstrated success in budget management, operational improvement, and patient access optimization

  · Experience with provider relations, including optimizing team engagement, provider morale, and leadership in a dyad model

  · Familiarity with regulatory standards (e.g., Joint Commission, CMS), quality initiatives, and performance reporting

  · Epic EMR experience strongly preferred, with a focus on identifying opportunities to enhance provider workflow, documentation efficiency, and system optimization

  · Proficient in revenue cycle processes, staffing models, and productivity benchmarking

  · Experience leading change management, process improvement, and high-performing team development

Shift

First Shift

Time Type

Full time

Scheduled Weekly Hours

40

Cost Center

1560 Practice Administration (BHG)

Agency Use Policy and Agency Submittal Disclaimer

Bronson Healthcare Group and its affiliates (“Bronson”) strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration.

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