This is a remote position.

Scope:

Work remotely, maintaining consistent availability during clinic hours (8 AM to 5 PM Atlanta, GA Time, Monday through Friday)
Manage an average of 15-20 patient calls daily
Adapt to the specific needs of a rural healthcare practice, including communication with providers using various technological capabilities
Contribute to the overall efficiency and patient satisfaction of a busy primary care clinic

Responsibilities:

Answer and manage incoming phone calls (More than 20 per day)
Provide support to the physician and staff
Assist with patient referrals to specialists
Handle appointment reminders and follow-up calls
Manage fax communications with other healthcare providers
Utilize electronic health record (EHR) system for patient information management
Coordinate and process prescription refill requests

Previous experience in a healthcare setting, preferably as a medical assistant or receptionist
Strong organizational skills with the ability to multitask efficiently
Proficiency in using electronic health record systems and VoIP phone systems
Excellent communication skills, both verbal and written
Familiarity with medical terminology and basic healthcare procedures
Ability to maintain patient confidentiality and adhere to HIPAA regulations
Comfortable using fax machines and other office equipment

Independent Contractor Perks

ZR_25275_JOB

Medical Assistant

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