Customer Service Executive - NCV Finance - Other OEM - NCV Finance Other OEM - Motor Finance - Sales - Jabalpur - Rajeshwar - CSE

Key Deliverables: Lead Generation ▪ Generate leads through interactions with DSE or through channel partners/open market. Customer Relationship Management ▪ End to end customer relationship management including explaining product offerings and resolving sales queries. ▪ Cross-selling product offerings to customers. ▪ Educates customers with information to build their understanding of issues and capabilities. ▪ Goes beyond their day-to-day work to assist customers in a positive manner. 

Dealer Relationship Management ▪ Maintaining relationship with assigned dealer. Deal Processing ▪ Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc) Internal Stakeholder Management ▪ Interact with operations and credit team in order to ensure smooth processing of loan application. 

Education Qualification: Only Graduate preferred. 

 Specialized job competencies: Functional Competencies ▪ Communication Skill ▪ Negotiation Skill ▪ Market/Industry Knowledge ▪ Analytical Skill ▪ Product Knowledge Functional Competencies ▪ Communication Skill ▪ Negotiation Skill ▪ Market/Industry Knowledge ▪ Analytical Skill Product Knowledge Hiring Parameters: ▪ Candidates from Finance graduate stream preferred. ▪ Should be comfortable to move in the market. ▪ Should have learning attitude