Senior Manager - Human Resources – DataCo.Group Strategy and Transformation

MTN Ways of Work: DataCo’s culture is shaped by distributed leadership, collaboration over control, learning velocity, and outcome orientation. This requires HR to champion self-managed teams, micro-feedback loops, and trust-based governance.

•    Hospitality Grade HR (HGHR): Every process is designed with the same level of care, precision, and service excellence found in best-in-class hospitality whether it’s onboarding, career growth, or wellness. Employee experience is proactive, personalised, and frictionless.
•    Team Model: Cross-functional, lean squads require HR to be dynamic, blending structure with flexibility and enabling fluid roles, fast scaling, and internal gigs.
•    Culture & Trust: Rituals such as retrospectives, onboarding sprints, and innovation ceremonies reinforce identity, connection, and purpose. Psychological safety is non-negotiable.
•    Organisational Mandate: As DataCo fuels MTN’s infrastructure and monetisation ambitions, this role ensures that talent acquisition, workforce structuring, and retention strategies are strategic differentiators not support functions.
Organization Values: At MTN we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life. Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.
As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!
Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers, and stakeholders with a vision to realise our shared goals.
Our values dubbed, LIVE Y’ello, are the cornerstone of our culture.

Lead with Care
Can-do with Integrity
Collaborate with Agility
Serve with Respect
Act with Inclusion

 

 

Competencies

•    Hospitality Grade HR Delivery: Creates seamless, emotionally intelligent employee experiences at every stage of the lifecycle, mirroring world-class hospitality standards.
•    Group Ways of Work Fluency: Embeds MTN’s Ways of Work by driving distributed teaming, empowered execution, continuous learning, and outcome orientation.
•    Workforce Foresight: Designs adaptable, modular workforce strategies that align with DataCo’s innovation cycles and commercial needs.
•    EX (Employee Experience) & Culture Design: Crafts rituals, identity markers, and human-centred HR solutions that strengthen team cohesion, belonging, and purpose.
•    Data-Driven People Strategy: Leverages people analytics and predictive insights to inform business decisions, mitigate risks, and unlock growth.
•    Wellbeing & Inclusion Stewardship: Anticipates and responds to emerging workforce needs through inclusive, holistic care models that promote resilience and equity.
•    Leadership Coaching & Enablement: Develops leadership capability focused on trust-building, performance clarity, team cohesion, and human-centred decision-making.

Key Deliverables
Internal:

•    Full-cycle, data-driven recruitment plan with channel metrics and time-to-hire stats.
•    Quarterly talent dashboard featuring candidate pipeline, diversity indicators, and retention forecasts.
•    Launched performance, reward, and wellness programs aligned to innovation initiatives.
•    Workforce structure and mobility pathways aligned with upcoming product and sprint launches.
•    Culture program calendar including rituals, intro sprints, and peer recognition campaigns.
•    People analytics dashboard highlighting engagement, capability, and growth insights.

External:

•    Employer brand toolkit for career platforms and community engagement.
•    Formal partnerships with innovation hubs, coding academies, or diversity networks to augment talent pipelines.
 

Education:

•    4 year Degree in HR, Industrial/Organisational Psychology, Business or related.
•    Advanced certifications in Agile, HR strategy, People Analytics, or EX (Employee Experience) design are advantageous.

Experience:

•    5 - 8 years in HRBP or Strategic HR roles within tech-enabled or fast-scaling environments.
•    Proven experience in designing or leading employee experience transformations or future of work interventions.