Chantilly Design Consultant

Description

Are you passionate about customer service and have a love for interior design? Do you enjoy helping customers find their perfect product? Mosaic is looking for a highly motivated, customer-focused retail sales professional to join our showroom sales team! As a leading direct importer and distributor of home interior products, we take pride in providing an exceptional shopping experience through outstanding service, vast product selection, and expert guidance. Mosaic’s products include: vanities, plumbing, lighting, tile, stone, luxury vinyl, and hardwood flooring from top suppliers & manufacturers to deliver the best quality products for all styles and budgets.

Headquartered in Chantilly, VA, Mosaic operates nine locations across Virginia, Maryland, and North Carolina, as well as a Central Service Center in Doswell, VA. Since 1972, we have been guided by our motto: “Everything Matters”—ensuring that every detail contributes to an outstanding customer experience.

What You'll Do:

• Engage with customers in our showroom to understand their needs and help select the best home interior products for their projects.
• Utilize strong sales techniques to guide customers toward the right purchase while providing expert product knowledge.
• Build lasting relationships with homeowners, contractors, and builders to encourage repeat business and referral clientele.
• Provide top-notch customer service, helping clients feel confident in their selections and purchase decisions.
• Achieve monthly sales targets and participate in promotional activities.
• Keep the showroom organized and visually appealing to enhance the shopping experience.
• Collaborate with team members to meet and exceed individual and store sales goals.
• Handle transactions, process and coordinate sales, ensuring a seamless experience from selection to delivery, and manage customer inquiries in a professional and timely manner.

Requirements

What We're Looking For:

• Outgoing, personable, and sales-driven, with a passion for customer service.
• Comfortable building and maintaining relationships with customers and industry professionals.
• A self-motivated team player who thrives in a fast-paced retail environment.
• Experience in consultative sales, including upselling and cross-selling techniques.
• Strong ability to educate customers on product benefits and solutions.
• Proven track record in sales, with a closing mentality.
• Excellent problem-solving and analytical skills to assist customers in making the best choices.
• Ability to confidently represent the Mosaic brand and its commitment to quality.
• Experience with Microsoft Office and Outlook.
• Minimum of three years of retail, showroom, or sales experience, preferably in home improvement or related industries.
• A dedication to delivering the "Mosaic Experience"—outstanding service and product expertise.

Why You'll Love Working Here:

• Competitive salary, commissions, and net profit-sharing participation.
• Medical, Dental, and Vision Insurance.
• Paid Holidays—including your birthday!
• Generous PTO and a strong focus on work-life balance.
• No weekends!
• 401k Employer Matching Program through John Hancock.
• Employee product discounts.
• Flexible schedules with an understanding of personal and family time.

If you love connecting with customers, driving sales, and working in a dynamic retail environment, we want to hear from you! Apply today and take the next step in your sales career with Mosaic!