BDC Associate – Orange County Harley-Davidson

Location: Irvine, CA
Department: Sales
Job Type: Full-Time

About Us

At Orange County Harley-Davidson, we don’t just sell motorcycles, we fuel freedom, community, and lifestyle. As part of the Wise Riders Harley-Davidson dealer group, we’re driven by passion, performance, and people. If you thrive in a high-energy environment, love connecting with customers, and want to represent the world’s most iconic motorcycle brand, this is the ride for you.

Position Overview

We’re looking for a BDC Associate to join our sales team. You’ll be the voice of the dealership, connecting with new and returning customers via phone, text, and email. Your goal: drive traffic to the showroom and keep our sales pipeline full. This is a performance-based role with strong earning potential.

What You’ll Do

Make 100+ outbound calls per day to leads and inquiries
Send 60+ emails and 60+ texts daily to follow up and confirm appointments
Schedule and confirm customer appointments for test rides and consultations
Maintain 100% follow-up on all sold bikes
Log every interaction and activity in our CRM (VinSolutions)
Work closely with the sales team to ensure smooth hand-offs
Stay certified on Harley-Davidson models through HDU (Harley-Davidson University)
Submit daily checklists and participate in weekly phone training

What We’re Looking For

Strong verbal and written communicator with hustle
CRM experience preferred (but not required - we’ll train you)
High attention to detail and accountability
Experience in call center, BDC, or automotive/motorcycle sales a plus
Passion for Harley-Davidson and its culture is a major plus
Self-starter who thrives in a performance-based team

Pay & Perks

•    Base Pay: $18/Hour (approximately $3,120/month target pay)
•   Commission: Tiered plan based on appointments shown and units sold
•    Earning Potential: $60K–$80K+ annually for top performers

Benefits

Team Events and a Passionate, Rider-Driven Culture
Harley-Davidson University Training and Certification
Employee discounts on bikes, gear, and parts
Team environment with strong culture and leadership
Career advancement within a 7-store group
Employee Discounts on Motorcycles, Parts, Accessories, and MotorClothes®
Paid Time Off and Paid Holidays
401(k) with Company Match
Medical, Dental, and Vision Insurance

Apply Now

If you’re ready to grow your career, help riders chase freedom, and join the Orange County Harley-Davidson family, apply today!

Customer Experience Specialist – Orange County Harley-Davidson

Wise Auto Group