Bank Receptionist

Application Deadline: 31 July 2025

Department: Site Support Roles

Employment Type: Bank

Location: Priory Hospital Chelmsford

Compensation: £12.21 / hour

Description

Chelmsford is looking to recruit a Receptionist to join the team. This is a Bank role.

Chelmsford is one of the UK’s leading treatment centres and is rated by former patients for its excellence, dedication and commitment, as well as producing outstanding treatment outcomes.

What you'll be doing

You’ll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the hospital and to support the wellbeing of our patients. While your role doesn’t involve providing direct care, your contribution is vital in helping to maintain a safe, comfortable, and welcoming environment for everyone. Whether you're assisting with day-to-day operations, keeping things organised, or ensuring our spaces are well looked after, your support plays an important part in creating a positive experience for those who live and work here.

Greet and welcome visitors, clients, and employees in a professional and friendly manner.
Manage incoming calls, emails, and correspondence, directing them to the appropriate departments or personnel.
Schedule and coordinate appointments, meetings, and conference room bookings.
Maintain and update visitor logs, records, and office supplies inventory.
Handle administrative tasks such as filing, data entry, and managing office communications to ensure smooth daily operations.

You can find additional information in the attached job description.

What you'll bring to the role

Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows.

We are looking for a professional and compassionate receptionist to be the first point of contact for patients, visitors, and staff at our hospital. The ideal candidate should have excellent communication and interpersonal skills, with the ability to handle sensitive situations calmly and efficiently. Prior experience in a healthcare or hospital setting is preferred, along with strong organizational abilities to manage appointments, patient records, and administrative tasks accurately. A friendly and approachable demeanor, combined with a commitment to confidentiality and teamwork, is essential to support the smooth functioning of our hospital front desk.

What we will give you in return

We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.

Free on-site parking
Supplemented meals
25 days annual leave plus bank holidays
Birthday Holiday - your birthday as an extra days annual leave
Enhanced maternity pay
Contributory pension scheme
Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
Access to development opportunities
Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
Leadership & management development
Long service award
Refer a friend bonuses

Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified. In such cases, adverts should be closed immediately, and remaining applicants informed of the reason.