Assistant General Manager

Mill Falls at the Lake has an immediate opening for an Assistant General Manager.  

 

Become Part of the TPG Hotels, Resorts & Marina Team……TPG Hotels, Resorts & Marina’s is widely recognized as one of the nation’s premier hotel management companies. We are a national operator of hospitality assets across the entire chain scale, from focused-service hotels and lifestyle/resort properties to upper upscale luxury hotels and nautically based hospitality assets. Whether an investment partner or straight third-party operator, we are always operating on behalf of capital partners, and our role as entrusted stewards is to deliver top performance for our guests, investors and to fulfill the brand promise. Joining the Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest service is the top priority.

 

POSITION SUMMARY:  The Company operates 24 hours a day and 7 days a week, so operational
demands require variations in shift days, starting and ending times, and hours worked in a week. 

 

Assistant General Manager assists the General Manager in overseeing and directing all aspects of hotel
operations including guest service, engineering, rooms, food & beverage, accounting, and human
resources. In some circumstances, Assistant General Manager may also be assigned responsibility for a
specific hotel department. Assistant General Manager directs operations in alignment with the direction of
the General Manager, Company, brand standards and local, state, and national regulations. Responsible
for quality service, meeting/exceeding financial goals, short- and long-term planning and day-to-day
operations. Recommends the budget, business plan, capital expenditures and directs within approved plans
and objectives.

This position directly manages assigned staff and indirectly manages all subordinates. Articulates Company
goals to the staff. Demonstrates commitment to these goals through work ethic, integrity and respect for
the Company and associates. Unites associates in a common commitment to achieve and exceed these
goals. Works closely with management throughout the hotel and the Company. Impresses guests with
quality and timely service in a pleasant and friendly manner.

 

QUALIFICATIONS The Company may consider an equivalent combination of acceptable education and
experience providing the knowledge, skills and abilities cited below.

 

Education and Experience:
High school education plus a degree in hotel management, business, or related major. Requires advanced
knowledge of housekeeping/hotel services principles and practices. Five or more years of related
experience. Familiarity with hospitality industry practices preferred
Skills and Abilities:

 

This position requires a substantial and successful track record in hotel management while maintaining
integrity and professional bearing. Possess knowledge of accounting and budgeting along with the ability
to compile facts/figures and analyze information that involves data manipulation or interpretation to arrive
at logical conclusions. Ability to anticipate and identify issues and exercise initiative to investigate,
interpret and weigh alternatives to reach logical conclusions and make sound business decisions.
Display consistent professional leadership while simultaneously managing competing and changing
priorities and projects. Remain positive, resourceful and possess the ability to improvise while working in
a demanding environment, sometimes under pressure.
The ability to effectively and efficiently schedule, manage and delegate work. Appropriately and
effectively interview, hire, motivate, develop, monitor, and address staff performance matters. Possess
excellent listening, verbal and written communication skills with professionalism, diplomacy, and
confidentiality.
Computer proficiency in Microsoft office along with the ability to travel when needed. Must satisfy and
comply with the legal requirements for employment within the jurisdiction.

 

Benefits:

Full benefits package included for full-time employees!

• Health, Dental and Vision Insurances
• Disability Insurances
• Supplemental Life Insurances
• Identity Theft Protection
• Flexible Spending Accounts
• 401(k) Retirement Plan
• Paid Time Off, Vacation and Holidays
• AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio
• and MUCH MORE

EEO/VET/DISABLED

 

Qualifications

90 - 100K