Collections Specialist

This is a remote position.

As a Collections Agent at our pest control company, you will play a crucial role in managing our accounts receivable and ensuring the timely collection of outstanding balances. You will be responsible for contacting customers with overdue accounts, negotiating payment terms, and providing excellent customer service throughout the process. This is a fantastic opportunity for individuals who are motivated by achieving targets and are looking for a stable role with growth potential.

• Proactively contact customers with outstanding balances to collect payments.
  
• Maintain detailed records of all communication and payment arrangements in our CRM system.
  
• Negotiate payment plans and terms with customers to resolve outstanding balances.
  
• Handle customer inquiries and disputes in a professional and courteous manner.
  
• Collaborate with the accounting and customer service teams to resolve any billing discrepancies.
  
• Meet and exceed daily, weekly, and monthly collection targets.
  
• Provide feedback and insights to improve our collection strategies and pro
  

Requirements

Benefits

• Commission of 1% of the amount collected by agents, in addition to the regular hourly rate, to incentivize performance.
  
• HMO Coverage for eligible locations
  
• Permanent work-from-home
  
• Immediate hiring
  
• Steady freelance job