Receptionist - Concierge | Mindplace Wynyard

General Information

Name Receptionist - Concierge | Mindplace Wynyard Ref # 51563 Date Wednesday, July 16, 2025 Full / Part Time Full Time

Description & Requirements

Be at the heart of helping people live longer, healthier, happier lives – this includes both physical and mental health.

Bupa recognises the ever-increasing demand for mental health care and is committed to bridging the gap in service supply by developing a national network of mental health clinics to fulfil our purpose – this network forms a part of Bupa’s future vision and we’re focused on providing accessible, high-quality, and innovative mental health care across Australia, ensuring that clients and patients receive the support they need when it matters most.

Introducing Mindplace, a part of Bupa. 

Why Bupa? 

• Significant Bupa product and service discounts - up to 40% health insurance discount!
• Paid parental leave
• Reward and recognition programs
• Opportunity to build your career with a Global leader in healthcare
• Growth opportunities such as our Future Leaders Program - accelerate your career with Bupa!

At Bupa, we’re not just providing healthcare – we’re reimagining it. We believe that with the right leadership and commitment, we can help people live longer, healthier, and happier lives while making the world a better place. 

About The Opportunity:

As a Receptionist you’ll be benefiting from exceptional development opportunities to take you as far as you want to go;  

• 1 x causal position - ideally to work across our Sydney CBD and Neutral Bay locations 
• Meet and greet patients, providing a great first impression
• Book and amend appointments, answering the phone, updating patient records
• Supporting the Practice Manager and clinical team with the smooth running of the practice
• processing payments via EFTPOS, HICAPs and Medicare
• Accessing sensitive information whilst maintaining patient confidentiality
• High-end patient care; building & maintaining relationships with all clients in a friendly & warm manner

Who we’re looking for? 

• Casual position, open availability to work across an adhoc roster (Monday to Friday)
• Previous Medical/Allied Health Reception experience is advantageous for this role
• Experience with Best Practice Software is preferable
• You're a motivated self-starter, this is a fast paced and dynamic role
• Exceptional communication and interpersonal skills
• Passionate about customer service and patient care
• Organised with attention to detail
• Ability to build rapport with patients, in a cheerful, light-hearted manner 

Join us and be part of an organisation that’s fully committed to making a difference. Let’s build the future of mental healthcare together. Apply now and help shape the future of mental health with Bupa. 

Location Mindplace - Wynyard Recruiter Maddison Nevin