Retail Assistant

Number of Positions Available:

1

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.  We believe in doing good that transforms lives and futures for the better.  It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.  

Position Title: Retail Assistant
Classification: General Retail Award – Level 3
Department: Noosa Homemaker Family Store
Employment Type: Permanent Part-Time

About the role:

This position supports the daily retail and warehouse operations of the Noosa Homemaker Family Store by delivering customer-focused service in alignment with the mission and values of The Salvation Army.

 How you will make an impact: 

• Provide outstanding customer service and assistance across all areas of the store, including the shop floor, fitting rooms, register, and other areas as required.
• Support the coordination and execution of in-store marketing and promotional activities.
• Assist in processing donations and ensure stock is appropriately priced and consistently replenished on the shop floor.
• Open and close the store in accordance with established procedures.
• Adhere to secure cash handling and banking protocols.
• Offer guidance, coaching, and direction to team members as needed.
• Assist in supervising staff and volunteers to ensure smooth daily operations.
• Maintain high visual merchandising standards and ensure stock presentation aligns with store guidelines.

What you will be bring:

• Demonstrated experience in providing quality customer service in a retail environment.
• Proven ability to work effectively within a team.
• Supervisory experience in retail or a similar setting is highly regarded.
• Strong presentation, verbal, and written communication skills, with the ability to engage with a diverse range of people.
• Understanding of work health and safety requirements and a commitment to safe work practices.
• A reasonable level of physical fitness to meet the demands of the role.

What we offer:

• Access to EAP and health & wellness initiatives 

• Ongoing training and development opportunities that enhance on the job skills and proficiency. 

• Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.

About us:

The Salvation Army (Salvos) is a Christian movement and one of Australia's largest and most-loved charities.  We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, the Salvos are always there providing support, safety, community, and opportunity. 

How to apply:
If you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role.  Together we can build a brighter future. 

Applications will close as soon as a suitable candidate is secured.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration