Job Description

RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact.

United by our proud heritage, strong ethics and philosophy of Traditional values. Innovative ideas, it’s the magic of our people and culture that sets us apart.

Now, is the time to imagine your next move with South Africa’s number one employer in Financial Services for 2025, where you can embrace the power of collective thinking to unlock unique opportunities for our clients and society.

Are you someone who can:

• Develop and ensure execution of integrated financial strategies to maximise growth across business areas
• Develop integrated frameworks, guidelines and optimisation plans to drive profitability and economic value add
• Design and co-create long term resource optimisation programmes that enable the availability of capital expenditure cash flow for the area of responsibility
• Ensure financial strategies and processes are consistent with the objectives of the Group
• Create professional forums where financial health can be tracked and analysed at board level
• Balance immediate value against long term sustainability and local and global considerations
• Influence and align strategic intent and delivery to add value for customers and shareholders. Apply a customer-centric approach that focuses on creating a positive experience for the customer by maximizing service and/or product offerings and building relationships Ensure that the customer is at the centre of the business philosophy, operations and ideas
• Engage with relevant leaders to collaterally and proactively manage the requirements of relevant function or business
• Actively seek and contribute to diverse opinions
• Drive strategic relationships to collaterally make sense of the ambiguity and uncertainty inherent to the organisation
• Create alignment, collaboration and synergy between the various specialist areas to provide a comprehensive business solution to customers
• Reshape customer experience journeys to increase self-service and assisted service and employ strategies to maximize customer satisfaction
• Balance interests of a variety of clients, readily readjusting priorities to respond to pressing and changing client demands
• Establish best practices in respect of optimising client service through the full operations value chain, within the appropriate risk appetite and automation vision of the organisation
• Drive an integrated service excellence culture, which enables rewarding relationships and customer feedback in promotion of exceptional service.
• Maintain expert knowledge on relevant legislative amendments, industry best practices and FirstRand internal compliance procedures and requirements
• Ensure compliance is adopted in terms of systems and procedures as laid out by Group
• Design and implement a control framework to ensure the integrity of operations and practices
• Anticipate and apply and policies/procedures to manage and control both financial and non-financial risks
• Ensure compliance with audit requirements
• Investigate and implement measures to correct audit findings
• Align, integrate and innovate area of accountability to enable the creation of integrated and specialised solutions and create a sustainable competitive advantage for Business
• Execute relevant business initiatives aligned to strategic objectives with specific performance measures and control systems to track progress
• Participate in specialist communities of practice and contribute positively to own and organisational knowledge improvement
• Maintain a broad knowledge of current and emerging conditions affecting industry and/or business through forecasting and analysis across First Rand
• Maintain expert knowledge on relevant legislative amendments, industry best practices and provide of advice to relevant stakeholders
• Maintain up to date knowledge of local and global trends
• Ensure that sales strategies are aligned across customer value proposition
• Actively pursue opportunities that may increase revenue
• Design and develop business metrics to ensure sales is measured against financial goals agreed to for the operational areas

You will be an ideal candidate if you have the following:​

• An understanding of programming - not a necessity
• Related degree or qualification
• Ability to build reports, view and analyse data

You will have access to:

• Opportunities to network and collaborate
• Challenging working
• Opportunities to innovate

We can be a match if you are:

• Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it
• Love putting our clients at the forefront of what you do

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Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

30/07/25

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.