Business Support Adminstrator

The Support Administrator will co-ordinate, analyse, administer and facilitate routine and ad hoc clerical and administrative office work such as data processing, document processing, as well as records and file maintenance. The Support Administrator role will be positioned primarily in the Pricing Function with crossover to Customer Service and potential general office duties where necessary.

Job Description:

Job Description:

The Support Administrator will co-ordinate, analyse, administer and facilitate routine and ad hoc clerical and administrative office work such as data processing, document processing, as well as records and file maintenance. The Support Administrator role will be positioned primarily in the Pricing Function with crossover to Customer Service and potential general office duties where necessary.

Key Accountabilities:

• Preparation, administration and expedition of periodic customer price lists, quotations and tenders.
• Maintenance and housekeeping of price lists and pricing data in ERP system and CRM systems.
• Upload and running cost sets as required, whilst maintaining audit trails.
• Preparation of data to support tenders, quotations and scenario planning.
• Respond promptly and professionally to customer inquiries via phone, email, and other channels.
• Order processing and handling of customer requests in line with company policies and procedures.

Key Competencies:

• High levels of attention to detail and ability to follow processes with accuracy and in a timely manner is essential.
• High level of proficiency in computer systems – Excel (lookups, pivots and filters) and Outlook essential, ERP/MRP and CRM systems experience is desirable.
• Professional writing and telephone manner with strong communication skills.
• Highly organised and can prioritise and work under pressure.
• Ability to take own initiative when needed.
• Desire to be a team player and an important member of a critical, rewarding and developing functions.

To succeed in this role, you will work with key stakeholders across the business and demonstrate good communication. An excellent track record in delivering everyday tasks but in a simplified manner, converting data into useable and relevant information.

An attractive package is on offer to the successful candidate, which includes a competitive salary and benefits package. Locally, we offer the opportunity of joining the the Nutreco family within a small, highly motivated and dedicated team. Working for Trouw Nutrition brings the advantages and opportunities of working for an international market leader while feeling part of a local company.

Our organisation:

Trouw Nutrition is the global leader in innovative feed specialties, premixes and nutritional services for the animal nutrition industry. Trouw Nutrition provides species-specific nutritional solutions consisting of feed concepts, products and nutritional know-how. The unique combination of products, models and services Trouw Nutrition offers, boosts productivity and supports animal health through all life stages, contributing to our customers' peace of mind. Trouw Nutrition's nutrition solutions have met the need of farmers and home-mixers, feed producers, integrators and distributors. Trouw Nutrition has locations in 25 countries and around 5000 employees.  Our mission is Feeding the Future.

Equal Opportunity Employer: 

Trouw Nutrition is an equal opportunity employer; applicants are considered for all roles without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, military status or any other status protected by applicable local law. Please advise us at any point during the recruitment and selection process if you require accommodation. Trouw Nutrition is committed to compliance with all applicable legislation, including providing accommodation for applicants with disabilities.