Date Opened: Wednesday, July 16, 2025 12:00 AM

Close Date: Saturday, July 26, 2025 12:00 AM

Department: Charlotte-Mecklenburg Police Department

Salary: $23.00 - $25.75 Commensurate with Experience

Welcome to the City of Charlotte

Charlotte is America’s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.

Our guiding principles include:

Attracting and retaining a skilled and diverse workforce
Valuing teamwork, openness, accountability, productivity, and employee development
Providing all customers with courteous, responsive, accessible, and seamless quality services
Taking initiative to identify, analyze, and solve problems
Collaborating with stakeholders to make informed decisions

SUMMARY

The Budget & Finance Analyst position is primarily responsible for supporting the Financial Management Unit at the Business Services Section of the Charlotte-Mecklenburg Police Department (CMPD) at the City of Charlotte. The main responsibilities will be to support the False Alarm Unit as well the Asset Management Unit, providing answers to inquiries via phone and email, gathering information for records, data entry and general database maintenance as well as preparation of reports for management.

Major Duties and Responsibilities:

Deliver standard of professionalism while interacting with internal & external customers.

CMPD False Alarm Unit Responsibilities:

Answer incoming phone calls and emails to address alarm permitting issues, questions, and concerns.
Manage and maintain the permitting database daily.
Review daily alarm system registrations and updates from the False Alarm Database for accuracy.
Assist the public, alarm companies, and police department personnel with questions about permits, outstanding balances, and payment processing.
Receive, investigate and process alarm appeals by gathering necessary pertinent information (videos, photos, and any other relevant information). Utilize police databases to acquire further information.
Process, scan, update, and enter appeal information and evidence into the False Alarm Database system.
Respond orally or in writing to police department personnel, commercial and residential permit holders as needed when processing appeals.
Processing reports such as the Aging Report, Unregistered Report, as needed.
Assist with processing refund checks, if applicable.
Assist the Charlotte Alarm Management services as needed.
Performs other duties as assigned.

CMPD Asset Management Unit Responsibilities:
- Process all CMPD asset related forms for effective asset management.
- Correspond with departmental asset managers as directed orally or via email.
- Assist with asset audit & inspections as needed.
- Assist with importing and updating data in Asset Management systems
- Processing reports such as the assets list as well as annual inventory, as needed
- Performs other duties as assigned

Minimum Qualifications:

Associate’s Degree with one (1) year of related experience
Or High School Graduate or equivalent with three (3) years of related experience.

Preferred Qualifications:

Associate’s Degree with three (3) years of related experience.
Experience with Microsoft Office products, Intergraph CAD, Mecklenburg County Polaris, Crywolf/Central Square, Collective Data and MUNIS or any ERP system.
Valid North Carolina or South Carolina Driver’s License
Ability to understand, apply, and explain applicable alarm ordinances.

Knowledge, Skills, and Abilities:

Knowledge of general office procedures and administrative terminology
Knowledge of administrative/clerical procedures.
Knowledge of principles for assessing & processing customer needs, quality standards for services, and customer satisfaction evaluation.
Ability to prioritize and multi-task.
Ability to deliver clear & concise communication.
Ability to research, compile, and prepare report manuals, electronic correspondences, and other information required by management or governmental agencies.
Knowledge of various computer systems such as: Microsoft Office, MUNIS, and call reporting technology
Problem-solving skills

ADA and Other Requirements:

Positions in this class typically require grasping, talking, hearing, seeing, and repetitive motions.

Physical Requirements:

Essential and marginal functions may require maintaining physical condition necessary for sitting, standing, climbing, or walking for extended periods of time.
Light to moderate lifting and carrying; some crouching, stooping, squatting, crawling, reaching, pushing, and pulling when performing tasks.
Adequate vision, hearing, and speech required.

Sensory Requirements:

Concentrated and attentive use of one or more senses (visual, audio, and other sensory modalities) for proofreading, data entry, tabulating data.
Ability to operate in an environment with frequent interruptions from people and or noises, which in return could result in some level of stress, fatigue, or strain.
Comprehensive written information in work-related documents.
Ability to hear, understand, and distinguish speech.

Working Conditions:

Work is performed in an indoor office environment with moderate exposure to atmospheric conditions; moderate exposure to environmental conditions (such as officers, community members, victims, etc.); and frequent exposure to computer screens, files, and phone.

CONDITIONS OF EMPLOYMENT

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, religion, color, sex, national origin, marital status, age, disability, sexual orientation, political affiliation or on the basis of actual or perceived gender as expressed through dress, appearance, or behavior.

Our culture is to serve the community honorably.

HOW TO APPLY

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby, where self-service application kiosks are available. They are located in our office at 700 East 4th Street, Suite 200, Charlotte, NC 28202. We are open Monday through Friday, from 9:30 a.m. to 3:30 p.m. (EST), excluding official City holidays.

For questions about your application or the hiring process, please email Careers@ci.charlotte.nc.us.

The City of Charlotte is committed to making our services and programs accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modifications will be provided. To make a request, please fill out the Innovation & Technology ADA request form or call 704.336.4120.

BENEFITS

The City of Charlotte provides a comprehensive benefits package to eligible employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.

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