APJ Vendor Manager - Japan

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

Applies a central foundation of functional principles, theories and concepts to assignments of an expanded scope. Uses knowledge acquired through specialized training, education or previous experience. Develops expertise and practical knowledge of applications within business environment.

Contributes to the development of new ideas and methods. Works on problems where analysis of situations or data requires evaluation of multiple factors. Provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to project decisions, process improvements or establishing policies. Exercises significant independent judgment to determine best method for accomplishing work and achieving objectives. Acts as team member by providing information, analysis and recommendations in support of team efforts.

Job specifics/responsibilities:

Responsible for executing established guidelines and procedures per Purchase Order (PO) Lifecycle stages
Responsible for vendor management activities within specific areas of portfolio and/or geography, including request mgmt. for statement of work (SOW) and PO support
Responsible for oversight of vendor delivered services, performance management and governance compliance
Responsible for the monitoring and closure of any vendor performance corrective actions
Collaborate with regions/ worldwide (WW), cross-functional regarding service and support planning, requirements, implementation and performance
Periodic reporting on business performance

Key deliverables/accountabilities:

Perform and manage tasks based on established processes, projects and programs
SFDC VM case mgmt. administration including Quote sourcing/validation; SOW Review & signatory - ensuring SOW is correctly filled following established guidelines; PO placement in HPE Procurement tools (e.g., Ariba); Invoicing queries; Vendor setup
Overall vetting to ensure data accuracy, quality, and coordination between teams
Proactively manages PO renewals, including SOW change request and where needed relevant cost accruals
Support Savings interlock processes and assist with CCOW reduction efforts
Match vendor capabilities to delivery team requirements focusing on cost-effectiveness
Manage vendor operational relationship and compliance
Support After-the-Fact (ATF) reduction program for assigned vendors/ countries or strategies
Provide support by overarching vendor issues, when engaged by the country or regional leads
Utilize approved supplier catalogues and HPE Services vendor list
Liaison with Global Procurement, Finance, Pursuit, HPE Operations Services Delivery organizations and teams to ensure vendor and business process compliance
Global Procurement and Vendor Management engagement, e.g., off-the-shelf services, customized services quotation, SOW negotiation
Provide guidance to meet contract obligations, to evaluate proposal risks pertaining to negotiation with vendor, pricing, contract T&C, stipulated vendor strategy, operational and legal risk
Analyse reports and provide metrics, routinely reviews KPI metrics and ensure corrective action plans are in place as needed
Participate in improvement initiatives and governance policies

Working relationships:

Internal:

Region/Global Vendor Management Team
Support Services Delivery, Professional Services Delivery, Managed Services Delivery (Region/Cluster/Country level)
Global Procurement
Finance, Accounts Payable, WFM
ICM, RCGO, Legal
Pursuit, Sales/Pre-sales, Global Operations, Business Operations
Other HPE and HPE Operations Services teams

External:

Vendors, e.g. outsourced service providers, OEMs

Education (degree) and professional experience required:

Typically, university degree or work experience equivalent
Typically, 5+ years’ experience in business operations management, administrative/ project mgmt. role or relevant work experience
Experience in customer/ vendor relationship management is highly desirable

Other requirements:

Fluent in written and verbal Japanese and English - demonstrate per phone and email etiquette proficiency to communicate with internal stakeholders and external vendors
Excellent organization skills, accuracy

Planning and project management skills
Moderate knowledge of IT and services industry of the company's organization, policies, product/ services offerings, end to end processes, tools, and routes to market
Knowledge of customer service principles and practices
Willingness to co-operate with others and work to the greater good at a regional and WW level

Strong Communication skills, including Stakeholder management skills, conflict/resolution management

Understanding of fundamental contracting principles

Excellent Negotiating skills
Problem solving skills, detection, and analysis of root cause
High analytical skills
Familiar with change management

Fast learner, agile, creative thinker

Technical skills:

Very good knowledge of MS Office
Intermediate skills in MS SharePoint, SAP and other HPE business applications is an advantage
Knowledge of HPE Procurement tools is an advantage

Additional Skills:

Accountability, Accountability, Action Planning, Active Learning (Inactive), Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Personal Initiative {+ 7 more}

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

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Job:

Services

Job Level:

Expert

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.