Business Systems Documentation Specialist (GDD)

This is a remote position.

Work Schedule: Monday to Friday 8:00am to 5:00pm Sydney Time with 1 hour unpaid break

Job Type: Full-time

• Contact department heads across construction, estimating, design, and admin/finance to collect process documentation videos
  
• Convert loom videos and other recordings into comprehensive SOPs using systemology methodology
  
• Create training tracks and onboarding materials for key roles within each department
  
• Coordinate with the company’s systemology consultant to ensure proper methodology implementation
  
• Develop succession plans and knowledge transfer systems to prevent business disruption when key personnel leave
  
• Work systematically through a systems assignment sheet covering approximately 50+ business systems
  
• Collaborate with team members to extract critical processes from their expertise
  
• Ensure all documented systems are suitable for training new hires efficiently
  
• Expand documentation efforts as the business scales and adds more projects
  

• Work across all 4 business departments: construction, estimating, design, and admin/finance
  
• Document key processes for critical roles that could impact business operations if personnel leave
  
• Create comprehensive training systems that enable rapid hiring and onboarding
  
• Support business scaling from current operations to 15+ active construction projects
  
• Establish foundation for potential expansion to multiple VA roles as business grows
  
• Focus on extracting knowledge from key personnel before it becomes a business risk
  
• Long-term role with potential for significant impact on business systematization and growth
  
  

Requirements

• Familiarity with systemology methodology strongly preferred
  
• Excellent communication skills to work effectively with department heads and senior staff
  
• Strong documentation and process creation abilities
  
• Experience with video-to-SOP conversion and training material development
  
• Understanding of construction/building industry processes helpful but not required
  
• Ability to work independently while coordinating with multiple stakeholders
  
• Long-term commitment mindset as this role is designed for business continuity
  
• Proficiency with tools like Loom, Trello, and process documentation software
  
• Systematic approach to managing multiple concurrent projects across departments
  

Benefits

Independent Contractor Perks

• Permanent work from home
  
• Immediate hiring
  
• Steady freelance job