Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. 

Inviting applications for the role of Lead Consultant - Network Manager

Responsibilities

• Provides technical leadership of networking methodologies and technologies and drive technical standards.
• Be a resource, consultant and technical leader to internal development, operations and support teams.
• Organize, review, write and publish technical documentation.
• Work as part of an agile development team to define, design, develop, test, and implement leading edge networking and security solutions.
• Analyzing requirements, designing, implementing and maintaining enterprise monitoring tools and the supporting infrastructure.
• Defining, creating, and maintaining processes required to monitor production and development environments to ensure a proactive approach for addressing alerts or problems.
• Contribute to the continuously evolving and improving development processes.
• Meet engineering design and deliverable deadlines with quality and with little or no supervision.
• Willingness to work in flexible shifts to assist team with technology operational duties.
• Provide clear, concise and timely feedback to management.
• Willingness to troubleshoot and support software application.
• Work as an on-call engineer outside of shift timings.

Qualifications we seek in you!

Minimum Qualifications / Skills

Bachelor’s degree required. Preferably in Computer Science, or related field.

Strong understanding of networking technology such as SDWAN, routing, switching and Meraki

Preferred Qualifications/ Skills

Strong communicator – English in spoken and written form

Strong experience in CISCO Network support – Troubleshooting and projects

Certifications such as CCNA or CCNP or similar

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com  and on X, Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.